Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
920 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership
View Awards

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 920 reviews

February 02, 2025

I want to express my sincere appreciation for Jerry's outstanding efforts on our behalf. His dedication truly makes a difference! Thank you so much! More

by rioslily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2025

Love Shamaley Ford. They always make our visit easy and try their best to hurry in all aspect. We highly appreciate their work and dedication. More

by idmunoz36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis A La Torre, Felipe Espinoza
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hi, thank you so much for your positive comments about Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

February 01, 2025

Always a great experience with Jerry! Best service ever, always on time and over deliver on expectations! More

by albybocanegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 31, 2025

José took care of my car and did it in a corteous and expedited manner. Great to work with him More

by gtrejo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

Staff was very polite and engage with the customers. I thought they were very professional from the time I was there to when I left 2hiurs later More

by Storymichael1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irwinn Ceja
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We look forward to your next visit! Take care!

January 30, 2025

I trust them to evaluate the service my car needs and to be fair in pricing. More

by sbloug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2025

Great service very good salesman would recommend word salad we will be looking for it in a few days and I would More

by bobtravis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Caraveo, George Olmos
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Muy buen servicio el personal muy amable gracias por ese buen servicio excelente sigan así More

by Kata diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
Jan 31, 2025 -

Shamaley Ford responded

Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

January 29, 2025

Great service very professional. Kept me informed on the status of the service. Asked if I had any questions. More

by blander1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosales Chuy, Villanueva Mario
Report | Print
Jan 31, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Mr. J. Rosales very professional and dedicated employee 👏. All staff very courteous, made the waiting very easy, especially Mr. Victor Ortiz. We will be back soon for my other truck. Thank you. More

by sabbyp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ortiz
Report | Print
Feb 03, 2025 -

Shamaley Ford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
14
15
16
...
92