Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
691 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Contact Dealership

11301 Gateway W

El Paso, TX

79936

Directions

By Type

Showing 691 reviews

July 23, 2024

Muy buen servicio de parte de Jose Carillo siempre quedamos satisfechos solo que ayer el que le iso el cambio de aceite al vehiculo deberia de ser mas limpio en su trabajo por ejemplo donde remueben e More

by alberto865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carillo
Report | Print
Jul 23, 2024 -

alberto865 responded

Muy buen servicio de parte de Jose Carillo siempre quedamos satisfechos solo que ayer el que le iso el cambio de aceite al vehiculo deberia de ser mas limpio en su trabajo por ejemplo donde remueben el oil filter limpiar bien el area donde se chorrea y tambien donde lo rellenan lo dejo todo salpicado y por ultimo no le puso el sticker que indica cuando toca el siguiente cambio

July 23, 2024

Good customer, service at service department. Associate was understanding about the issue on the vehicle and was able to coordinate well to get vehicle repaired More

by Flash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Report | Print
Jul 24, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2024

Excellent employees, very friendly staff. Clean and comfortable waiting area, with refreshments. Prices are very reasonable and fair. More

by xavchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis, Holguin
Report | Print
Jul 24, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Great service and great staff. Thank you Aaron. This is the second time Aaron has helped us and has been very helpful. We are very pleased with his sservice. More

by resaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Jul 26, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Aaron here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

I was pleased to do business with service rep Jerrymyles , he was very helpful and direct about the details of the servicing of my 2015 F150. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
Report | Print
Jul 22, 2024 -

Shamaley Ford responded

Hi Mike, we're happy to hear you had such a positive experience with Jerrymyles! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2024

Outstanding service to the customer! Lorenzo, Alexis, and staff know their job and know how to treat their customers 😀 More

by missile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo, Alexis
Report | Print
Jul 22, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

I have used this dealership for my car service for the last three times, they never tried to push for useless services that I don’t need. The staffs were always courteous and quick too. More

by Mike32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
Report | Print
Jul 22, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2024

Jose Carrillo in service is great. I always trust him as my service writer. Since my purchase of my vehicle at Shamaley things have been great. I wouldn’t trust any other Ford dealer. More

by sandoval.vianney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Report | Print
Jul 22, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Jose! Feel free to reach out to us if you need anything. Have a wonderful day.

July 20, 2024

Representative was friendly and helpful. He made me aware the wait would be long and got me a Lyft so I could get home. Was notified right away when my car was ready. He answered all my ques More

by ac1garroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena, and Jose
Report | Print
Jul 22, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

They are Always very helpful whenever I go for service for my car. Thank you More

by ntmuniz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Miles
Report | Print
Jul 20, 2024 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
14
15
16
...
70