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Shamaley Ford

El Paso, TX

4.8
690 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 690 reviews

September 06, 2024

Quick & painless service. They do good work. We will avoid other dealers which are much closer to us. Service managers, Audrey & Samantha were great to work with. More

by raul.gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Kirtley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey
Sep 09, 2024 -

Shamaley Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 06, 2024

Good service. Advisors are attentive and polite. Good customer service that I even have a Lyft take me home and home back to the dealership. More

by Martha oropeza
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alexis service advisor is an attentive person to customers needs. Polite and respectful.
Sep 09, 2024 -

Shamaley Ford responded

Hi Martha, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

September 04, 2024

I highly recommend Shamaley Ford to anyone in the market for a vehicle. Their dedication to exceptional service and quality vehicles is truly commendable. What stood out the most was their commitment to cus More

by Marie Crisologo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burciaga
Sep 06, 2024 -

Shamaley Ford responded

Hi Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2024

Alexis my service advisor was very polite and he understood what the problem was and got it repaired. Will be returning to this location. More

by m.torresh11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Sep 06, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Was greeted and treated really well helped me with my purchase good discounts overall good experience would come back definitely More

by Miguel Morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, burciaga
Sep 06, 2024 -

Shamaley Ford responded

Hi Miguel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 03, 2024

Excellent and quick service. Service advisor Aubrey was great and a professional. She keep me posted on the progress and completion of the work done. Thank you. More

by Trijart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Aubrey.
Sep 06, 2024 -

Shamaley Ford responded

Hi, we're happy you found Aubrey to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2024

The dealership is very professional from there techs to salespeople with a very clean building to real good inventory of vehicles. More

by Fgvillescas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Burciaga and Felipe Espinoza
Sep 06, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2024

Good customer service Jerry was very professional gr tty utf ryy yf tt fry hdf More

by luisf_carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 06, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Thank you, and have a fantastic day!

September 01, 2024

Went in to purchase tires for my 2009 f150 4x4 crewcab. The Falken tires run so smooth going down the highway. From the service to the front and in between did a very professional job. My tires were at a b More

by jpjelly2174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe M
Sep 06, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 01, 2024

Had my 2019 Ford Fusion serviced 08-30-2024 Kay my service advisor wonderful, the guys there know what they are doing, never have had a problem, good customer service. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Sep 06, 2024 -

Shamaley Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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