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Shamaley Ford

El Paso, TX

4.8
728 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 728 reviews

September 30, 2024

Aaron Wade in the service department always gets the job done quickly and correctly and on time More

by 71rb240z
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found Aaron to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2024

Chuy is awesome and very attentive to my concerns. Will definitely keep coming back thank you!! More

by Rosendo Alberto
Service Price Transparency
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Yes
Employees Worked With
Jesus
Oct 02, 2024 -

Shamaley Ford responded

Thank you Rosendo for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Long time customer of Charlie Hassoun, he runs a tight ship. Never disappoints. Thank you Charlie!! More

by Mario
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Yes
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Jerry Esmele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Shamaley Ford responded

Hello Mario, we're happy you found Charlie to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

JC was great got me a great interest rate and super fast process! Couldn’t be happier More

by Quinta
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Recommend Dealer
Yes
Employees Worked With
Juan Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2024

Excelente trato de parte de todo el personal y muy atentos siempre y enfocados en el trabajo. Gracias!!! More

by rubenfgaytan
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Yes
Employees Worked With
George Olmos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Shamaley Ford responded

Hola, gracias por tu amable reseña. ¡Nos complace transmitir tus comentarios al equipo de Shamaley Ford! Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

September 26, 2024

From start to finish Jake did a great job of taking care of the issues with my vehicle. Once my vehicle was being looked at he stayed in contact with me to let me know the progress. Highly recommend Shamale More

by ggloveslife39
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jake
Sep 28, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

Gracias por la ayuda a encontrar la camioneta que buscaba para el bienestar de mi familia More

by dandozal85
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Shamaley Ford responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.

September 25, 2024

Was able to make appointment quickly for my busy schedule and have my vehicle serviced by same day More

by Efren
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keeosha Kay Durr
Sep 28, 2024 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Very friendly and inviting people. Carlos Castanza was very polite and professional. He helped with getting the best deal and the whole process was very easy! More

by Kelly's
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carranza
Sep 28, 2024 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Carlos! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

Service center works great, their advisors provides a great customer service. Service packages are always available More

by Alex Perez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Olmos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irwinn Ceja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carrillo. Service advisor
Sep 28, 2024 -

Shamaley Ford responded

Hello Alex, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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