Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shamaley Ford
El Paso, TX
1,003 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,003 reviews
July 10, 2025
Almost always great service, however I would recommend more transparency by showing us customers the parts after they've been replaced. Additional, provide the customers a status update on repair/replacem more transparency by showing us customers the parts after they've been replaced. Additional, provide the customers a status update on repair/replacement of parts or services vs doing so after customer asks for an update. More
by Will Chill
Employees Worked With
E. G.
July 09, 2025
Great service. Employees are professional helpful and knowledgeable. Alexis is an outstanding service representative. Keeps you informed with no surprises. Service Employees are professional helpful and knowledgeable. Alexis is an outstanding service representative. Keeps you informed with no surprises. Service on conducted on my vehicle has always been top notch. Highly recommend Shamaley Ford More
by rubenjaur
Employees Worked With
Alexis service advisor
July 08, 2025
I had a great experience at Shamaley Ford dealership. It was direct and to the point. There was no pressure or gimmicks with my buying experience. Tony S. is who I worked with and he did an excellent job It was direct and to the point. There was no pressure or gimmicks with my buying experience. Tony S. is who I worked with and he did an excellent job, thank you Sir. Also Yoli and the finance department representative did a great job as well. I highly recommended buying a new vehicle from this dealership. More
by lopezcj
July 08, 2025
Everyone is super helpful. I always leave knowing I have all the answers I need. If I did forget something I can always call speak with someone I always leave knowing I have all the answers I need. If I did forget something I can always call speak with someone More
by Aisha
Employees Worked With
Daniel Contreras
July 03, 2025
Received a warm greeting from Marija, my service advisor. Addressed all my questions and kept me informed of the progress until I drove away. Excellent service. Addressed all my questions and kept me informed of the progress until I drove away. Excellent service. More
by beralicon
Employees Worked With
Marija in service
