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Shamaley Ford

El Paso, TX

4.9
1,003 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,003 reviews

July 10, 2025

Almost always great service, however I would recommend more transparency by showing us customers the parts after they've been replaced. Additional, provide the customers a status update on repair/replacem More

by Will Chill
Service Price Transparency
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Yes
Employees Worked With
E. G.
July 10, 2025

Great customer service, updates and follow up. Jerry made it nice easy to get my truck through the service department. More

by Gabe.mendivil
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Yes
Employees Worked With
Jerry - Service Writer
July 09, 2025

Great service. Employees are professional helpful and knowledgeable. Alexis is an outstanding service representative. Keeps you informed with no surprises. Service More

by rubenjaur
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Yes
Employees Worked With
Alexis service advisor
July 08, 2025

I had a great experience at Shamaley Ford dealership. It was direct and to the point. There was no pressure or gimmicks with my buying experience. Tony S. is who I worked with and he did an excellent job More

by lopezcj
Sales Price Transparency
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Yes
Employees Worked With
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Saldana
Jul 10, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 08, 2025

Everyone is super helpful. I always leave knowing I have all the answers I need. If I did forget something I can always call speak with someone More

by Aisha
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Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
Jul 10, 2025 -

Shamaley Ford responded

Hello Aisha, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

Very friendly and helpful advisors ! !! What an AWESOME 4th of July Special !! It’s nice to have reliable service !!! Thank you !!! More

by axrivas55
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Recommend Dealer
Yes
Employees Worked With
Jerrymyles
Jul 08, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 03, 2025

Received a warm greeting from Marija, my service advisor. Addressed all my questions and kept me informed of the progress until I drove away. Excellent service. More

by beralicon
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Yes
Employees Worked With
Marija in service
Jul 03, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

Convenience,good prices and promos. Aron Wade always does excellent service keeps you informed about your vehicle. More

by Luevani
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Yes
Employees Worked With
Aron Wade
Jul 04, 2025 -

Shamaley Ford responded

Hi Luevani, thank you for the glowing review! We are thrilled to hear that you appreciate our convenience, prices, and promotions. We take pride in providing excellent service and keeping our customers informed. It's always a pleasure to have you as a loyal customer, Aron!

July 03, 2025

Good service. The people were very nice. It did take slightly longer but I waited at the dealership More

by Anthonyheaps19
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Yes
Employees Worked With
Mariana
Jul 06, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Aaron in service He goes above & beyond to be helpful Can’t say enough about him More

by mgladygolfer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aaron in service
Jul 03, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

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