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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
324 Reviews

324 Reviews of Shaker's Family Hyundai - Service Center

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March 07, 2024

Takes a long time to scheduled you an appointment. Besides that it's a good dealer More

by pollypocket0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Mitch was my service advisor and kept me inform about my vehicle. Good communication and explained everything thoroughly. More

by rosa.agosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch in service
February 29, 2024

No hassle drive through and everyone is so nice! I felt like I was important! I’ve been in the auto repair business and K wish I had a service advisor like, I think his name was Mitchel, what a find More

by larry.lumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
February 29, 2024

Super helpful and kind service, was always super communicative and responsive through the whole process. More

by RHIANALSGAARD7
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

I waited almost 3 hours for an oil change. Won’t be back. Too long. More

by hcclapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was at service not sales
February 28, 2024

Great dealership. The service staff is efficient, professional and personable. They take the time to answer any questions and let you know, approximately, how long you More

by bonnie_hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt w/service
February 26, 2024

Our 2017 Tuson needs an engine replacement & this has been ongoing for over 1 Year. I would like this resolved ASAP. Thanks Tony Zupa 860-214-9383 More

by TZUPA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure who runs the service dept
February 25, 2024

Courtesy always, video footage is a plus, and no extra work done without my approval More

by LISAMDANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and nly
February 21, 2024

Service Center was an easy experience and kept me informed throughout the time they had my vehicle. Great experience. More

by mikemacary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe hawley
February 20, 2024

helpful, attentive. everyones friendly and welcoming. great service every time. highly recommend apart from other places ive visited. More

by kaisteph2
Recommend Dealer
Yes
Employees Worked With
n/a
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