Back

Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
527 Reviews

527 Reviews of Shaker's Family Hyundai - Service Center

Sort by
March 02, 2025

Friendly. Kept in touch on the cost and activity of the work. Would definitely use the service department in the future. More

by BENOIT1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
March 01, 2025

Very pleasant experience. Easy to navigate and I love the video of my service. The person I worked with was very friendly and helpful. More

by baileysharla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Colby
February 27, 2025

The dealer resolved the issues that were impacting the vehicle. Everything was covered under warranty More

by ed60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
February 24, 2025

Friendly and well explained service. Very detailed video about oil change and tire rotation. Thanks a lot! More

by DECIABODDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
February 23, 2025

Great customer service! I had previously used another dealership with poor customer service. I had my car towed here when my check engine light came on. Mitch called me a More

by bradyjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
February 22, 2025

They don't know what appointment means. Also, The sales people should know how to set up a key fob. It can't be too hard. More

by jerdeh53
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mayleen Perduta
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Very nice and clean ! Mitch is great always explains everything about my car and concerns More

by steelerfan12463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I had to wait 2 months to get the second key fob that should have come with my new car. Then I had to make a service appointment to "program" it. You couldn't do when I was there. I arrived on time fo More

by jerdeh53
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Heavens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull, Shantelle Diaz, Jordan Hayes, Tiffany Norton, John Horner
February 15, 2025

Very Pleasant Easy quick and even helped with a non-service question concerning my remote start More

by bf8553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
February 15, 2025

Everyone is very professional and helpful. Mitch did great job explaining all the service details. More

by maria77rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
...
6
...