Shaker's Family Hyundai - Service Center

Easy and fast and always with a smile in their faces. communication was perfect, it seemed that i was there. thank you communication was perfect, it seemed that i was there. thank you More

My recent service was unsatisfactory due to the mechanic hurriedly performing the service. I was told by the Service Advisor this mechanic acknowledged he was backed up with his work thus performing a less hurriedly performing the service. I was told by the Service Advisor this mechanic acknowledged he was backed up with his work thus performing a less than satisfactory job on my vehicle. My vehicle was returned to me with a noise “never before heard” in the engine compartment, oil was splattered on my engine and my safety concerns with the vehicle’s computer could not be answered. My previous routine Shaker auto service scores have always been high. Unfortunately the safety concerns which initiated this recent service required me to drop off my vehicle over night still leaving me with unanswered questions and I need Shaker’s to address them. I have prepared written correspondence relating all of my safety issues to be presented for review. I need to know my Hyundai Santa Cruz computer will not take over while I am in cruise control leaving me to fear for my life on the highway and correct the issue of my center screen blackout which controls the rear view backup camera. More

Kyle was great with the purchase of my 2024 Santa Cruz. I found him to be very honest and friendly and made me feel like his customers mean more to him than just a sale. He followed up with me after delive I found him to be very honest and friendly and made me feel like his customers mean more to him than just a sale. He followed up with me after delivery and offered his help should any issues should arrive. I did a lot of shopping around before I bought, and Kyle was able to get me the price I was looking for. So glad I dealt with Kyle. More

Dealt with Mitch and Joe, both were a pleasure to deal with, making sure I was satisfied. I had a problem with my tonneau cover leaking severely. Time will tell if the problem is solved when it’s washed o with, making sure I was satisfied. I had a problem with my tonneau cover leaking severely. Time will tell if the problem is solved when it’s washed or our next heavy rain. More

Friendly knowledgeable staff Joe was a pleasure to work with. Car was finished on the given time and the facility was very clean. with. Car was finished on the given time and the facility was very clean. More

Love Shakers. Always helpful and willing to work with me. Very respectful. Especially appreciate Colby's help answering my questions. Always helpful and willing to work with me. Very respectful. Especially appreciate Colby's help answering my questions. More

Helpful, professional and thorough. Each person I dealt with was pleasant, informative and knowledgeable. The video forwarded was informative and a nice surprise. Each person I dealt with was pleasant, informative and knowledgeable. The video forwarded was informative and a nice surprise. More

The dealership is so neat and the people are attentive and helpful! I love going there to get the service. I used to dread going to my other dealer but upon moving, I have found my place! and helpful! I love going there to get the service. I used to dread going to my other dealer but upon moving, I have found my place! More

Car was there 2 months and picked up the car the same way I dropped off and very rude unprofessional staff in service department I dropped off and very rude unprofessional staff in service department More

Great service team, great attention to detail. I would definitely recommend that others try out their service department. I would definitely recommend that others try out their service department. More