Back

Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
511 Reviews

511 Reviews of Shaker's Family Hyundai - Service Center

Sort by
March 08, 2025

Quick and great service. Friendly staff never had an issue. I recommend the dealership over all More

by garcian1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Great to deal with! Took car in at appt and completed on timeframe they said. Very courteous staff More

by john s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
March 05, 2025

Very pleasant and easy to work with regarding appointment, drop off and loaner. Would definitely come back. More

by steve.t.holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby in Service
March 03, 2025

The Service Center was a very pleasant experience. The service rep was very friendly. I have used them in the past and will continue to use the service center. More

by kimb0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales only service this visit
March 02, 2025

Friendly. Kept in touch on the cost and activity of the work. Would definitely use the service department in the future. More

by BENOIT1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Very pleasant experience. Easy to navigate and I love the video of my service. The person I worked with was very friendly and helpful. More

by baileysharla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Colby
February 27, 2025

The dealer resolved the issues that were impacting the vehicle. Everything was covered under warranty More

by ed60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
February 24, 2025

Friendly and well explained service. Very detailed video about oil change and tire rotation. Thanks a lot! More

by DECIABODDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Great customer service! I had previously used another dealership with poor customer service. I had my car towed here when my check engine light came on. Mitch called me a More

by bradyjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
February 22, 2025

They don't know what appointment means. Also, The sales people should know how to set up a key fob. It can't be too hard. More

by jerdeh53
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mayleen Perduta
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...