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Shaker's Family Hyundai - Service Center
Watertown, CT
379 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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379 Reviews of Shaker's Family Hyundai - Service Center
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January 02, 2021
Michael Kather has been really awesome helping me into a new vehicle. He has been nothing short of friendly and Transparent. His service is very appreciated. new vehicle. He has been nothing short of friendly and Transparent. His service is very appreciated. More
by CurtAlert83
Employees Worked With
Michael Kather
August 27, 2020
The best shopping experience here at shaker’s family Hyundai. The process was fast and smooth! Thank you so much shantelle Diaz for your help!!!!!! Hyundai. The process was fast and smooth! Thank you so much shantelle Diaz for your help!!!!!! More
by Mario A
Employees Worked With
SHANTELLE DIAZ
February 07, 2020
Today I had the pleasure of working with Kenny Keen. He was extremely attentive, and was more than accommodating in working with me. I can honestly say, I've never had another salesman follow up with, and/ was extremely attentive, and was more than accommodating in working with me. I can honestly say, I've never had another salesman follow up with, and/or listen to my concerns and requests as thoroughly as Kenny. I am thoroughly pleases to have had the opportunity to work with Kenny and the rest of the team over at Shaker's. More
by louismaisonet
Employees Worked With
Kenny Keen
January 06, 2020
Absolutely Terrible! Dealership refuses to return calls. Just as bad as Shaker's Kia which closed due to terrible service!!! i am not at at all pleased with Shakers. Dealership refuses to return calls. Just as bad as Shaker's Kia which closed due to terrible service!!! i am not at at all pleased with Shakers. More
by earlybird-bl
Employees Worked With
no return calls
September 12, 2019
Great service experience I had to have an update done to my new to me Sonata. I made the appointment online and they followed up to make sure everything was good with me. I d I had to have an update done to my new to me Sonata. I made the appointment online and they followed up to make sure everything was good with me. I dropped the car off and everything was done within an hour. There was great communication and it was ready when they said it would be. More
by Caleb
Employees Worked With
Sharmella
July 02, 2018
if you're under warranty and a women don't go here They are horrible, friendly but beware of smiling faces! Under warranty and have a problem they'll tell you nothing is wrong without checking car. They are horrible, friendly but beware of smiling faces! Under warranty and have a problem they'll tell you nothing is wrong without checking car. More
by Tanya
Employees Worked With
Sales manager, Women in intake, and two different tech
August 30, 2017
Newly purchased a 2017 sonata I'm writing a review of the service salesman Bayron Martinez. Barron was professional, thorough, informative and very patient to my concerns on the 2 I'm writing a review of the service salesman Bayron Martinez. Barron was professional, thorough, informative and very patient to my concerns on the 2017 Hundai Sonata, which I bought from Shakers Hyundai on August 18, 2017. Should a friend of mine be interested in a Hundai product, I would highly recommend them to make an appointment with Bayron Martinez for a comprehensive and complete understanding of what a potential customer would have to help them decide on what is accommodating to their needs. All in all, Barron did a great job, especially since I need help on going with all features my new Sonata Bayron will make himself available. Thanks Bayron! Best, Bob Neagle More
by Mysonata@aol.com
Employees Worked With
Barron Martinez
August 17, 2017
Post sales assistance. I contacted Shaker's General Manager Bruce Novicki post sales in regard to an item that is usually included with all vehicles, but was missing from th I contacted Shaker's General Manager Bruce Novicki post sales in regard to an item that is usually included with all vehicles, but was missing from the used vehicle I purchased. I had to make just one phone call to Mr. Novicki. He quickly made arrangements to resolve the issue at no cost to me. Excellent dealership to do business with. I highly recommend Shaker's Hyudai. I will definitely consider returning to Shaker's when the time comes to replace my vehicle. More
by Ron2017
Employees Worked With
Bruce Novicki, Miguel Hernandez
November 18, 2016
Shame shame. Daughter bought a new Tuscon last January and they won't give her the second set of keys. Salesman left and a staff now claims he did not even sell he Daughter bought a new Tuscon last January and they won't give her the second set of keys. Salesman left and a staff now claims he did not even sell her the car. She kept voice mails from him on her phone. $30,000 and they won't honor the second set. Eh a m e on Devinos. More
by Kn
Employees Worked With
Manager
