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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
413 Reviews

413 Reviews of Shaker's Family Hyundai - Service Center

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August 30, 2023

They send out coupons for service discounts and then don’t honor them. This has occurred on a couple of occasions. More

by DRBUD245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales department not involved. Was there for service.
August 30, 2023

Wonderfull staff very professional and friendly and knowledgable. Very good experience over all. Thank you More

by val1dez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ondre Canzius
August 25, 2023

Great quick courteous treatment attention to all details knowledgeable polite will be back for my next service More

by golfre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

CUSTOMER SERVICE WAS GREAT. OUR SALES REP WAS VERY POLITE AND HELPFUL THE FINANCE DIRECTOR WAS A PLEASURE TO WORK WITH. More

by LOPEZSIERRA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

The people who work there all very nice and helpful. They made me feel very welcomed. More

by WILLIAM_E_GRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

They were courteous Fast and very accommodating. They made me feel they wanted to solve my problem. More

by nickgug7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Ondre Canzius
August 24, 2023

It's the second service of my Sonata. The staff were all very friendly and efficient. I'm happy with the work they did on my vehicle. More

by ckleung1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Hubert
August 24, 2023

Condescending staff. Too long of a wait time, over 5hrs for a scheduled visit. Inconsistent service and care. More

by CLASSASIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
August 24, 2023

I had a really great experience but my car and the service department has been wonderful! More

by BHUBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Hubert
August 23, 2023

They took too long to repair my car and the worst thing was that they never offered a courtesy car and I spent a lot in these two months. More

by Mia Carbonell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shantal and José were very kind to me and they helped me in Spanish and to follow up on my case with them I am very grateful because without them being from the service department they helped me a lot
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