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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
460 Reviews

460 Reviews of Shaker's Family Hyundai - Service Center

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December 31, 2024

From the moment I drive in I feel like I am amount people who are caring More

by Kalenfarm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Garvin
December 29, 2024

Shaker’s has always gone above and beyond. They treat me like a person and any question I have is not treated as trivial. I do still do not understand all my car has to offer and a tutorial More

by Janielatona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Everyone is very professional and caring. There is minimum wait time which makes the experience so pleasant especially since the waiting area has amenities for the customer while they wait. More

by TECH99M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales but service
December 25, 2024

They were very helpful when we hit a bump in the rd we stiil brought the new vehicle home More

by kylieinct8
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

I had a great experience at Shakers family. I had an appointment but the system didn't have it registered but they were able to take me in anyways. I was only there for about 1/2 hour and was o More

by mlbx07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

My 2018 hyundai Tucson was there for 7 weeks, Need a new motor, was under warranty. It took 6 weeks to get it diagnosed. No rental car More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
December 21, 2024

It was a recall and everything was completed as described. The staff were polite and the car was return in perfect order. More

by davel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name of the service rep. But everything was fine.
December 21, 2024

Mason and Jessica were both fantastic. They understood our unique situation and did everything necessary to make sure we achieved our goal. More

by hilemanwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Sarro-Twickler, Jessica Deedon
December 17, 2024

Took me right on time, great service, nice area to wait, love the video showing my vehicle being checked out More

by VKOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
December 16, 2024

Mitch and Joe were great to work with and was concerned about my vehicle in a timely manner. More

by MGEREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.