Shaker's Family Hyundai - Service Center

They say short staffed but employees in back socializing. More techs are needed. was told they "schedule services as if we will be fully staffed but we are never fully staffed". Makes no sense. More techs are needed. was told they "schedule services as if we will be fully staffed but we are never fully staffed". Makes no sense. More

Everyone in the service department was very friendly and professional. They made a frustrating issue (oil leak in my 2023 Tucson) very easy to deal with. I appreciated their efforts. professional. They made a frustrating issue (oil leak in my 2023 Tucson) very easy to deal with. I appreciated their efforts. More

Unsure about giving a recommendation at this point - though Mitch was very nice, professional and called me exactly when he said he would. My brand new Santa Fe Hybrid had to be kept over night to asses though Mitch was very nice, professional and called me exactly when he said he would. My brand new Santa Fe Hybrid had to be kept over night to assess a noise in the undercarriage. The explanation given did not make sense to me and unfortunately I heard the noise again on the way home. Will follow up at my next service appt. Also requested the service video of this appointment and did not receive it. More

Wonderfull staff very professional and friendly and knowledgable. Very good experience over all. Thank you knowledgable. Very good experience over all. Thank you More

Professional service very happy with the team. Would use this location for other services needed. Would use this location for other services needed. More

They send out coupons for service discounts and then don’t honor them. This has occurred on a couple of occasions. don’t honor them. This has occurred on a couple of occasions. More

Great quick courteous treatment attention to all details knowledgeable polite will be back for my next service knowledgeable polite will be back for my next service More

It's the second service of my Sonata. The staff were all very friendly and efficient. I'm happy with the work they did on my vehicle. The staff were all very friendly and efficient. I'm happy with the work they did on my vehicle. More

Condescending staff. Too long of a wait time, over 5hrs for a scheduled visit. Inconsistent service and care. Too long of a wait time, over 5hrs for a scheduled visit. Inconsistent service and care. More

I had a really great experience but my car and the service department has been wonderful! service department has been wonderful! More