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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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September 26, 2023

My service was pleasant, the waiting area was comforting, and the overall experience was good. One thing I would have like to see was a little quicker turnaround time. More

by dunn.phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

I am not happy with the sales department, but i am extremely happy with service center More

by minott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Will definitely recommend shakers family Hyundai to a friend or family member. They took real good care of me, thanks More

by MICHAEL0634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Excellent customer service and The service department are very friendly and helpful. I greatly appreciate Shaker's More

by SMITROC03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

The dealership is very friendly, welcoming and trustworthy. Staff is very professional and caring. Would recommend to friends and family More

by GIZZI1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

John Horner was a phenomenal and respectful product specialist and really took the time to make sure I got what I wanted for the price in my budget! More

by t.mitchell0
Recommend Dealer
Yes
Employees Worked With
John Horner
September 16, 2023

Mitch your rep was very responsive and updated me regularly on the status of my car More

by 2018TCGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
September 15, 2023

I expected a 30 minute service and showed up 15 minutes early. My service took 3 hours for a 10 minute software update and a simple oil change. I received no communication from the tech or the service desk More

by OHHZONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
September 14, 2023

Thank Any for your professionalism in handling the needs I had for my vehicle. You are inns and listen which I appreciate. Thank you so much looks like we are all set with our vehicle problem. Thank you. More

by EBBY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
September 13, 2023

Love the changes you have done to the service area. Excellent service - Amy was awesome , exceeded my expectations More

by JMMSTEWART.09S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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