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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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October 19, 2023

encountered no problems. ....work done in a favorable time frame....staff was courteous and friendly More

by bulldogger06716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember names but the 2 I had contact with were very nice
October 18, 2023

Great place for service. Everyone is very friendly and very efficient when you are getting your car serviced. More

by cgroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the. Name
October 14, 2023

I felt my car was kidnapped . Two months at the dealer. Even a month after i was told the parts can in. When picking up the car ,still had to pay hundreds of dollars Even after th More

by bluetraxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
amy
October 13, 2023

The people at Shaker are really friendly if not quite as knowledgeable as they should be about their electric cars. I feel that they could have been more helpful if they had more expertise. More

by zamfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Good customer service, reasonable wait times, staff is friendly and helpful. Wish the service department had later appointments available. More

by R.P.MISCHOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

VIP Treatment all the way! My husband and I drive from Danbury Ct. to get our 2023 Elantra serviced at Shaker’s Hyundai in Watertown Ct. I never met a more caring professional More

by Jan & Steve Friedmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 08, 2023

Always friendly, professional and reasonable. Service writers very helpful and easy to talk to and understand. More

by debjayson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service
October 05, 2023

2:5 hour oil change with appointment is unacceptable. May look elsewhere for future service More

by EML08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
October 05, 2023

Went the extra mile to try to determine if there was 2 issues with my used Chevy Traverse. Consulted a Chevy person when their research didn’t turn up results. More

by WPD523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch in service
October 03, 2023

James greeted me with a cheerful "Hello, how are you? "upon my arrival at the dealership. Joe kept me informed throughout my visit. He was helpful in explaining what the needs of my car were. Both men More

by BOBVIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
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