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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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October 27, 2023

The mechanic didn't notify me about a damaged tire, service prices missing to get More

by BUNGIUABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have to look at the receipt for the name
October 26, 2023

Overall good service for two tire replacements. There was a very long wait though and I had to go back once I was close to home because my wheel lock key was not given back to me or placed in the c More

by DOMINIQUERUIZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 25, 2023

Disorganized and real corner cutting. Say the will do something and forget what they said! More

by james_mckenna_0735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 25, 2023

Have always experienced a hassle free appointment. Both incidents were resolved with no repeat visits More

by KLUDVINSKY
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2023

I would never go back to Shaker's of Hyundai! My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their prope More

by devcamjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
October 22, 2023

Brought car in for final repair and there was NO communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. More

by VEMS5ZULU25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
October 20, 2023

The service technician was extremely courteous and helpful, service was completed ahead of schedule and the facility was spotless. More

by wayne34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hawley is an outstanding representative of your company.
October 20, 2023

Excellent and friendly service. I’ll definitely come again and recommend them to my friends More

by MARY-CASAGRANDE
Recommend Dealer
Yes
Employees Worked With
Alberto and James un service
October 20, 2023

Worst service ever. Dropped my car off the day before, went to pick it up at 4:00 the next day, and they had t even started an oil change! More

by fourhorrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
October 20, 2023

excellent sales and service you really feel like a customer that is valued . Thanks Charles More

by Bum10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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