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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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November 05, 2023

Never had any problems with the dealership. Good experience.Would highly speak of to anyone. More

by jfasano57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Very accommodating and pleasant. I love how they send you videos of what needs to be done on your vehicle so you can see as well. Gives you piece of mind. More

by SSANDBLOM2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
November 04, 2023

Took 3 hours to get serviced! Not acceptable. Computer, printer& service adviser issues. No reason fir this- I was 15 minutes early & kept there fir 3 hours! There was no one in w More

by RONBLANCHARDPHOTOGRAPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 02, 2023

The folks at Shaker were responsive, friendly and quite professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly ab More

by tgauthier21
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sarafian and Julia as well!
November 01, 2023

Custeromer Service was the best. Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in adva More

by mariamcwaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but excellent service from him.
October 31, 2023

Excellent service by the service department. Very professional and courteous staff. Easy drop off and pick up. More

by janestango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
October 29, 2023

I have always received excellent sales and customer service. It is a pleasure working with the people at Shaker's. More

by poohtrax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

My overall experience was very good. Service done in a timely manner and texted me recommendation for filters to be changed. More

by trossini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

At first when they didn't contact me or answer the phone when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated More

by GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jow Hawley
October 28, 2023

This dealership has been, for me, one problem after another. I will never buy another car there and I think k I will go somewhere else for service. More

by milech812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know their names
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