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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
511 Reviews

511 Reviews of Shaker's Family Hyundai - Service Center

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April 08, 2025

After having been disappointed at another dealership for problems with my car, I was pleasantly surprised at the service I received from the Service Department. Thank you! More

by lauryeNatale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Everyone was really friendly and the mechanics did a great job. I will be coming back. More

by STEVEWOOD491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mitch hubert, joe
April 05, 2025

This was my third service visit over two years. It was an easy pleasant service experience as always. More

by DINDIGO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

High quality customer service, clean facility, quick turnaround time, personable staff and an easy visit every time More

by DGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
April 01, 2025

Best Hyundai dealership hands down in both sales and service!, Kyle in sales, joe and Mitch in service. More

by chetp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hawley, Mitch Hubert
March 25, 2025

Quick, professional service. Kept me informed and performed all services in one visit. I will return. More

by nicolejmiller.nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
March 22, 2025

Very disappointed. I spent 122.00 to have a key fob reprogrammed which did not happen. So I wasted the money thanks to their service. More

by Jeffbatt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
March 16, 2025

Excellent service, immaculate facility, highly professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware More

by klavierstucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe - 5 stars
March 15, 2025

I have had nothing but trouble with my car. 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership More

by Mickey
Recommend Dealer
No
Employees Worked With
Joe who is always nice and helpful.
March 15, 2025

Joe knew exactly what was wrong with my car and set up an appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me More

by janiceblake47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use anyone in sales, I was using service department
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