Shaker's Family Hyundai - Service Center
Watertown, CT
489 Reviews of Shaker's Family Hyundai - Service Center
The Service Center was a very pleasant experience. The service rep was very friendly. I have used them in the past and will continue to use the service center. The service rep was very friendly. I have used them in the past and will continue to use the service center. More
Friendly. Kept in touch on the cost and activity of the work. Would definitely use the service department in the future. Kept in touch on the cost and activity of the work. Would definitely use the service department in the future. More
Very pleasant experience. Easy to navigate and I love the video of my service. The person I worked with was very friendly and helpful. Easy to navigate and I love the video of my service. The person I worked with was very friendly and helpful. More
Friendly and well explained service. Very detailed video about oil change and tire rotation. Thanks a lot! Very detailed video about oil change and tire rotation. Thanks a lot! More
Great customer service! I had previously used another dealership with poor customer service. I had my car towed here when my check engine light came on. Mitch called me a I had previously used another dealership with poor customer service. I had my car towed here when my check engine light came on. Mitch called me as soon and the car was received and quickly diagnosed the problem. He was professional, caring and trustworthy when it came to prioritizing repairs. More
They don't know what appointment means. Also, The sales people should know how to set up a key fob. It can't be too hard. Also, The sales people should know how to set up a key fob. It can't be too hard. More
Very nice and clean ! Mitch is great always explains everything about my car and concerns Mitch is great always explains everything about my car and concerns More
I had to wait 2 months to get the second key fob that should have come with my new car. Then I had to make a service appointment to "program" it. You couldn't do when I was there. I arrived on time fo should have come with my new car. Then I had to make a service appointment to "program" it. You couldn't do when I was there. I arrived on time for my appointment, when they took my car, it sat for 30 minutes, taking a whole hour to complete. Since this was an issue that you caused, I think it should have been done quicker. More