Back

Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
516 Reviews

517 Reviews of Shaker's Family Hyundai - Service Center

Sort by
September 15, 2024

I took my SUV in for a routine service, oil change, tire rotation with a scheduled appointment for 1pm. I made them aware that I would be waiting there as they ask when you book your service appointment. My More

by susieq2720212021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Hayes
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Fantastic services and was quickly done for my oil change. The staff was amazing as always! More

by cameronjtuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
September 14, 2024

Shaker's Service department is excellent. Brought my car in for an engine light and regular service. My service advisor Mitch greeted me by name as soon as I drove in. When I picked up More

by tschepis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
September 13, 2024

The Gentleman at the service desk was very polite. I explained the issue I had with the dealer in Milford regarding my recall and he had it taken care of. The reason why I gave only 3 stars was due to More

by foxynyprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall whom was working with me.
September 13, 2024

Mitch the service rep was excellent. Service was done quickly. Waitlng room was very comfy More

by rtgeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
September 12, 2024

Knowledgeable, professional in manner and admire. I didn't have to ask any questions as they keep you up to speed with everything being performed Excellent job 👏 More

by ebb47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Always a great experience when I have to go and get my car serviced! Everyone is super pleasant to interact with. More

by mcoatta1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Great service, Mitch is a Great Employee! ! Please don’t ever move my seat again. I have back surgery and got stuck when I got back in !! More

by KarlwSieling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Kept complaining about my rotors. They would resurface them but not replace them. During my last visit I mentioned the rotors again but this time the rotors were no longer under warr More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Na
September 05, 2024

Service appt. Went smoothly and quickly. Next day received a video detailing what was done and what was checked. A nice surprise. More

by kateridziuba1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
17
...