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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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January 28, 2024

Everyone in the service department at Shaker is very helpful and knowledgeable. I appreciate the clear communication about the repairs my car needed. More

by mrosenberg29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 27, 2024

Came in for 15,000 service. Staff were very friendly once taken in to service I was done within a hour. More

by jlcop911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

I have nothing but praise for the service done on my car on January 5th 2024. More

by gigikifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hayes, Jordan
January 24, 2024

Friendly and polite staff, excellent service. Nice video update about progress or any issues noticed. Definitely recommended. More

by gmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
January 22, 2024

This was the best dealership I have been to in a long time. Great staff that us very helpful. John was our salesman, Gio is the best tech guy and Jess is the finance lady. More

by mgiamattei1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Easy process and welcoming. Waiting room is tight only one chair facing the tv this wouldn’t be a issue if the service was fast but it took 1.1/2hr.There is no monitor in waiting More

by dmarino575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Very friendly, service was prompt. Nice waiting area with coffee and snacks. Like the service video sent to my phone! More

by R.P.MISCHOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Doors opened at 08:00 on time. Car was was input. Joe Hawley listened carefully input notes I brought with me directly into the service record. All went well. One observatio More

by CLCOUTURE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hawley
January 17, 2024

Wonderful and friendly services. My car was dropped off the night before and I was called multiple times for updates. More

by Clarabernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
January 14, 2024

Friendly, clean. Service repr went out of his way to be helpful. However I had to wait a month to get an appointment. More

by atclippercove
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Dept not sales
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