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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
517 Reviews

517 Reviews of Shaker's Family Hyundai - Service Center

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September 24, 2024

Very pleased how the service desk explained what was recommended and presented the video of the technician examining the car. More

by EVENPAR18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 20, 2024

The team is always professional, courteous and efficient in the service provided. Communication is always clear. Cost seems appropriate. More

by len.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, he said he was the oldest there that morning despite looking younger
September 19, 2024

Mitch Hubert is an exceptional service manager/adviser. The dealership is immaculate and I appreciate the video walk-around for recommended service. More

by wplabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
September 19, 2024

Employees are always so helpful and kind! !! Have never had anything other than a great experience!! Whether it is a phone call or I am there for service they are all GREAT!!! More

by GLYNISPOWANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only saw service staff
September 17, 2024

The service department went over and beyond to get my car in and out.Very much appreciated...shoutout to Colby.. More

by bugsbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby and Mitch..
September 17, 2024

Great service and the team at Shaker Hyundai were great to work with, a great experience More

by KURTISNARUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

There is oil leaking from my car, I have to call in the morning to now go back. More

by OTTO876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby
September 17, 2024

I am very pleased with the people and the work done at Shaker Hyundai. I appreciate their attention to detail and friendliness. I have only required routine maintenance, and it has been easy, fast, and a More

by DCKMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Always attentive Courtious and sees to all my service needs for my car. Mitchell, my service representative is very friendly and makes me feel at home and welcome More

by SMONTALBANO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell in service 5☆☆☆☆☆ and Robert
September 16, 2024

The people are fantastic but service time could be better. Waited 2 hrs for an oil change when it should only take a half hour, I had made my appointment a month in advance. I’ve been a customer with More

by VICTORIA.HEAVENS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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