Back

Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
517 Reviews

517 Reviews of Shaker's Family Hyundai - Service Center

Sort by
October 05, 2024

Good to see the video of the issue- wish they had cleaned the area that I had used the tape to hold the part in place- now the tape is gone but the residue is still there More

by mcraft3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
October 04, 2024

Everyone was very nice and I was in and out very quickly. They took care of what my car needed. More

by cherylxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 28, 2024

Brandon was very knowledgeable & took the time to thoroughly research our options with us before purchase. We will definitely be back & recommend to our friends & family! More

by jxof82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon,Mitch,Josh
September 27, 2024

Very satisfied with the Shaker's service team. Every aspect of the process - making appointments, discussing our needs, understanding their recommendations, and getting our vehicle in and out of t More

by BMMCILRATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
September 27, 2024

Service was as expected no better no worse that is why I rated you average More

by tjajz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with Sales would not let me change
September 27, 2024

Work was professionally completed in a timely manner. Communication with my service representative was very good More

by Joe Hadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Colby
September 27, 2024

Colby I. Service is the best! He always listens to what my request is and comes through with getting it done. More

by LAUREN13TAG
Recommend Dealer
Yes
Employees Worked With
Did not use sales dept
September 27, 2024

The service was great and the work done on my vehicle was great. All within a reasonable timeframe too More

by giusbelpagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
September 26, 2024

Easy to make appointment, service advisors very friendly and helpful. Very happy with our experience. More

by betsy_depaolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

This was my first time getting my car serviced at this dealership where I purchased my vehicle. I was pleasantly surprised by the attentiveness and professionalism of the service advisor. Everything wen More

by David.Quast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
...
15
...