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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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February 25, 2024

Courtesy always, video footage is a plus, and no extra work done without my approval More

by LISAMDANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and nly
February 21, 2024

Service Center was an easy experience and kept me informed throughout the time they had my vehicle. Great experience. More

by mikemacary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joe hawley
February 20, 2024

helpful, attentive. everyones friendly and welcoming. great service every time. highly recommend apart from other places ive visited. More

by kaisteph2
Recommend Dealer
Yes
Employees Worked With
n/a
February 14, 2024

John h in sales was great to work with! He handled everything perfectly! Jess in finance and gio were amazing also! More

by Theresa
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Should not have been charged. Work done was recall campaign. Should have also been given a loaner car or service rental vehicle. More

by Iracedonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch
February 11, 2024

The one that sold me car not there any more. Left next day. Then car not week old switch in wiper went . They checked . Have to go back to put in. That's two visits. Hope maybe throw in couple More

by kirkwn7
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Salesman was clear when explaining service covered by warranty. He also recognized that he had not applied the discount to the filter group and redid the invoice for savings. More

by lsmendyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Good and I really really really really really really really really really really really don’t want to write anymore. More

by mariannemailhot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 09, 2024

Great courteous service visit. A shout out to Colby Kyle, a Great service writer. Courteous, professional, helpful , kept me informed of everything. Service provider was very good More

by ROBERTODIROMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
February 06, 2024

The friendly service was great, but they couldn't find my key fob when I was able to leave. Turns out a customer before me picked it up and went home with it. Took an extra 40 mins.to find this out and get i More

by kaynadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
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