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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews

367 Reviews of Shaker's Family Hyundai - Service Center

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March 13, 2024

I think that the bill should be revamped. It.s not easy to follow. and understand. More

by EABP829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Hubert
March 13, 2024

Our sales person was Jordan and he was a pleasure to work with! He and his manager helped us out and it was a very good experience! More

by carolina
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Awesome service, awesome staff! Personable and professional. Would not bring my car anywhere else for service More

by BEDDERWAY1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Colby, James
March 09, 2024

Service was fast, efficient, and I appreciate receiving the inspection video from AJ, the technician. More

by marykuhnen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ (service technician)
March 07, 2024

Takes a long time to scheduled you an appointment. Besides that it's a good dealer More

by pollypocket0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Mitch was my service advisor and kept me inform about my vehicle. Good communication and explained everything thoroughly. More

by rosa.agosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch in service
February 29, 2024

No hassle drive through and everyone is so nice! I felt like I was important! I’ve been in the auto repair business and K wish I had a service advisor like, I think his name was Mitchel, what a find More

by larry.lumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
February 29, 2024

Super helpful and kind service, was always super communicative and responsive through the whole process. More

by RHIANALSGAARD7
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

I waited almost 3 hours for an oil change. Won’t be back. Too long. More

by hcclapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was at service not sales
February 28, 2024

Great dealership. The service staff is efficient, professional and personable. They take the time to answer any questions and let you know, approximately, how long you More

by bonnie_hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt w/service
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