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Shaker's Family Hyundai - Service Center

Watertown, CT

4.3
367 Reviews
Call Service Center (860) 631-4011

367 Reviews of Shaker's Family Hyundai - Service Center

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March 28, 2024

i had 10 o'clock appointment for oil change and i told them i have 11 o'clock doctor appointment he said it is ok. thy finished my car by 12:30 . i lost my doctor appoint -ment and my half day. More

by ASSUDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i can not remember there name
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Mar 29, 2024 -

ASSUDULLAH responded

i had 10 o'clock appointment for oil change and i told them i have 11 o'clock doctor appointment he said it is ok. thy finished my car by 12:30 . i lost my doctor appointment and my half day.

Mar 29, 2024 -

ASSUDULLAH responded

never came back for service .

Mar 29, 2024 -

ASSUDULLAH responded

the manager was rude they dose not care about other peoples time is very important

March 27, 2024

Mitch in service was very helpful and explained everything to me. The wait wasn’t that long. More

by Dianeforte7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch (service)
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Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!

March 27, 2024

Colby was very helpful about keeping me updated on what was happening with my car and some ways how to find the problem. More

by SNL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!

March 26, 2024

I consistently have issues with this dealership. In the past, it was having to repeatedly bring my car in to fix the same problem. Regarding my recent visit, appointment needed to be booked a mont More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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March 26, 2024

I am Very Pleased with my service team at Shaker Hyundai. Professional and friendly with my needs attended too More

by SMONTALBANO24
Recommend Dealer
Yes
Employees Worked With
Mitchell in service 5☆☆☆☆☆
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March 26, 2024

Excellent communication- love the video of my vehicle and texting. Very friendly, knowledgeable. Colby was very nice to work with. More

by mjgyuricsko
Recommend Dealer
Yes
Employees Worked With
Colby
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March 24, 2024

Very efficient and courteous. Kept me notified of the process at all times. Joe was excellent More

by effilcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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March 24, 2024

Very good employees. Clean and comfortable waiting area. Will use the service department again - thank you! More

by rinaldi320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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March 24, 2024

Excellence service and communication. Service listened to me and provided honest recommendations. Highly recommend them. More

by SJLAURIAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby in service dept.
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March 24, 2024

I had great and swift service. The staff was pleasant. I Appreciated the video of work done. The waiting room was clean and bright. More

by ABOFFEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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