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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
489 Reviews

489 Reviews of Shaker's Family Hyundai - Service Center

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March 12, 2025

The greeting from the service people is outstanding. ...they greet you immediately and pleasantly, they take care of you, they keep you informed as you wait, and then they escort you to your car. Wond More

by santina2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Joe, Crystal (who popped in and greeted me also). and...
March 11, 2025

Second time here. Very happy with the service each time. The staff is very friendly and knowledgeable. Each time I went I had the same service tech named Mitch , he wa More

by natale.jessica22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
March 11, 2025

Very friendly and very efficient. Clean and comfortable waiting area. Reps go above and beyond! More

by rapidtapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 09, 2025

I made my appointment by email which was nice. I got the at 920 was treated so nicely. They took my car for oil change and tire rotation waited just about 45 mins which was all so nice he asked if More

by LORRAINEV313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Shakers Hyundai service is the best I ever experienced. Joe and Mitch go the extra mile to insure the customer is satisfied with the service. The video and tech explaining what was done to your vehicle is More

by chetp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert, Joe Hawley
March 08, 2025

Didn’t get all the information I sought. Directed to corporate for information on details on anything other than buying the vehicle. More

by RAHSHONCOARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Heavens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent
March 08, 2025

My car 2016 Hyundai Tucson has been burning oil for I’m gonna say at least 2 years and the year and model are known to have engine problems I keep hearing will notify Hyundai corp. but I never hear anythin More

by rcarpentier_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shantelle Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know their names other than Shatelll who no longer works for you
March 08, 2025

Quick and great service. Friendly staff never had an issue. I recommend the dealership over all More

by garcian1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Great to deal with! Took car in at appt and completed on timeframe they said. Very courteous staff More

by john s.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
March 05, 2025

Very pleasant and easy to work with regarding appointment, drop off and loaner. Would definitely come back. More

by steve.t.holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby in Service
1
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