Shaker's Family Hyundai - Service Center
Watertown, CT
527 Reviews of Shaker's Family Hyundai - Service Center
I called Shaker's due to a problem with my engine and was transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my car to be evaluated quickly and handled the required paperwork for a new engine to be installed faster than I expected. Colby communicated with me throughout the process, keeping me updated and informed about what was happening. The whole experience was outstanding. More
They gave me a free rental which I deeply appreciated. Prompt car repair and friendly service with updates. Prompt car repair and friendly service with updates. More
As always, service was fast and efficient. The waiting area is comfortable and clean, albeit a little small. It would be nice to have a table or desk to use as a work surface. The waiting area is comfortable and clean, albeit a little small. It would be nice to have a table or desk to use as a work surface. More
Very pleased. The representative was very personable and knowledgeable. I like receiving the video of the services performed. First time at this dealership and I w The representative was very personable and knowledgeable. I like receiving the video of the services performed. First time at this dealership and I was pleasantly surprised. More
Shakers service center is by far the best service I have ever had at a dealership. We recently moved to the area snd started bringing our car there. We will be bringing our car there for as long as we own i ever had at a dealership. We recently moved to the area snd started bringing our car there. We will be bringing our car there for as long as we own it and will probably even be buying a vehicle from this dealership when we are ready to buy a a new car. More
Excellent service! Friendly staff, quick turnaround, and quick inspections. Highly recommend this department for all needs! Friendly staff, quick turnaround, and quick inspections. Highly recommend this department for all needs! More
The service department resolved my issue very quickly. Colby, I believe the manager, was awesome. Once I got my car towed in there, they made it a priority to be looked at. In the Ish interim, I was lucky Colby, I believe the manager, was awesome. Once I got my car towed in there, they made it a priority to be looked at. In the Ish interim, I was lucky enough to have a loaner vehicle so I could go about my day as normal. Highly recommend. More