Shaker's Family Hyundai - Service Center

Shakers Hyundai service department is wonderful. I don't have any problems with them. My Tucson on the other hand is questionable but I still really like my SUV I don't have any problems with them. My Tucson on the other hand is questionable but I still really like my SUV More

I had an excellent service start from making an appointment and the day of service. appointment and the day of service. More

Shaker’s employees are all so helpful and down to earth. Sometimes as a woman it can be intimidating to walk into a service department full of men. However they were all very welcoming and helpful. They mad Sometimes as a woman it can be intimidating to walk into a service department full of men. However they were all very welcoming and helpful. They made me feel very comfortable. Thank you. More

Outstanding customer service. They're willing to work with you and explain anything with patience. They're willing to work with you and explain anything with patience. More

My only complaint is that it takes too long to get in for a service appointment. a service appointment. More

I will never leave Shaker's Hyundai in Watertown, even though I drive 40 minutes to get to Shaker's. (IT'IS WORTH IT)>. I bought my car at a HYUNDAI dealer in Ffld in 2020., issues from the beginning though I drive 40 minutes to get to Shaker's. (IT'IS WORTH IT)>. I bought my car at a HYUNDAI dealer in Ffld in 2020., issues from the beginning and since the DEALER I purchased it from already had my money, they decided not to bother fixing the issues (certified pre-owned, thus COVERED. It took CORPORATE Hyundai almost 2 years to get their head in the game. BUT< THANKFULLY Shaker's was ALWAYS patient and helpful, and though it took a long time for it to get out of the shop (partially due to the pandemic shutdown), they ALWAYS made sure I had a vehicle to drive, and they ALWAYS addressed any setbacks over those many months. I have had different service managers over the time my car has been there for the original issue, and for an engine issue that was taken care of (again, with a loaner car, which they also dropped off to me due to the drive to get there. I have had exceptional service. There is literally no comparison between Shakers and the other three dealerships I have used, and thankfully, ditched. SO VERY THANKFUL for the service and care that Shaker's has given mem since 2020. I will continue to drive 40 minutes to receive the awesome service that I get EVERY SINGLE TIME! I'm a BIG FAN. (Maybe you guys should train the other three duds that I had to deal with since I found Shaker's! =) More

Have always had superior service at Shaker's. I can go to a more local Hyundai dealership for my service, but I have had pretty terrible service from FFLD Hyundai dealer/service and suboptimal s I can go to a more local Hyundai dealership for my service, but I have had pretty terrible service from FFLD Hyundai dealer/service and suboptimal service at Milford Hyundai dealership. (in fact, these issues are why I came to Shaker's- as they would not fix the situation that Shaker's had to deal with when I switched to Shaker's- it was a HUGE job, and they were super awesome). I bought my care in 2020, and during the shut-down, where the dealership I purchased my certified used vehicle, it took almost TWO years for parts to come in *(that* was mostly due to Hyundai corporate. I was given a loaner car for the whole nearly two years I waited for my car back. I credit Shaker's Hyundai and the service manager I had at the time (as well as others who pitched in to get my car back on the road). Since switching to Shakers, I drive 40 minutes to get my oil changed, and I don't think I will be going anywhere else unless I move away. Kudos and thanks to the super service techs who have always worked hard for my business. I appreciate Shakers Hyundai. The other dealerships need to take a clue from Shaker's! Thanks for such awesome service. More

Very respectful, courteous,and friendly. Very clean waiting area. Calm and quiet. Will surely visit again soon. Very clean waiting area. Calm and quiet. Will surely visit again soon. More

I called Shaker's due to a problem with my engine and was transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my car to be evaluated quickly and handled the required paperwork for a new engine to be installed faster than I expected. Colby communicated with me throughout the process, keeping me updated and informed about what was happening. The whole experience was outstanding. More

They gave me a free rental which I deeply appreciated. Prompt car repair and friendly service with updates. Prompt car repair and friendly service with updates. More