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Shaker's Family Hyundai - Service Center

Watertown, CT

4.5
552 Reviews

552 Reviews of Shaker's Family Hyundai - Service Center

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July 13, 2025

Great customer service , very friendly, easy appointment , service was fast , it’s very highly recommendable More

by speedrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees are great
July 13, 2025

Service center was responsive and prompt and clear. Good experience with the service personnel. Always an easy experience. More

by mikemacary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hawley
July 12, 2025

Friendly and always so accommodating. Kyle never made me feel rushed and I trusted his knowledge of car selection for what I needed. More

by ginastoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Service was excellent and buying a new palisades was unexpected but a wonderful experience. My sales rep was excellent More

by llamon1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Friendly staff and nice, clean facility. I was very satisfied with my experience there and will return. More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
July 02, 2025

My yearly service prepared by Mitch the service manager was completed in a timely manner and the single problem I had was taken care th technician More

by RRNAVY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
July 01, 2025

Dropped my car off, gave an extra day for repairs, the car was delayed, no phone call at all. 2 days after the day the repair was quoted for delivery, I had to call and ask about my car, to find they were More

by JOSEPHL1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch (good), Joe (Mitch had to communicate on behalf of Joe)
June 28, 2025

The service was unprofessional,and didn’t do what the car needed.Will not use them again More

by dgutman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Jo was Quick, professional, friendly, courteous, pleasant and more so very knowledgeable about the product he is working with! Awesome experience! More

by westewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph!!! Awesome employee!
June 22, 2025

The service was done quickly and as expected. The customer waiting area was clean and comfortable. More

by joolsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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