Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shaker's Family Hyundai
Watertown, CT
1,679 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,679 reviews
March 13, 2025
Representable. Excellent customer service. Attentive, well spoken & On point with answering questions. Thank you (Chris) Excellent customer service. Attentive, well spoken & On point with answering questions. Thank you (Chris) More
by julianita_rodriguez
Employees Worked With
Chris Maxfield
March 12, 2025
This is the 3rd vehicle we bought from shakers and the second one off Kyle he is an outstanding salesman second one off Kyle he is an outstanding salesman More
by Treeman
Employees Worked With
March 12, 2025
The greeting from the service people is outstanding. ...they greet you immediately and pleasantly, they take care of you, they keep you informed as you wait, and then they escort you to your car. Wond ...they greet you immediately and pleasantly, they take care of you, they keep you informed as you wait, and then they escort you to your car. Wonderful. thank you More
by santina2502
Verified CustomerEmployees Worked With
Mitch, Joe, Crystal (who popped in and greeted me also). and...
March 12, 2025
I recently purchased a 2024 KONA from Shaker's Family Hyundai, the professionalism by my salesman- Brandon was outstanding. The selection of cars & showroom was vast. Kianna was friendly, upbeat and know Hyundai, the professionalism by my salesman- Brandon was outstanding. The selection of cars & showroom was vast. Kianna was friendly, upbeat and knowledgeable on the Bluelink phone app connected to the car. It is a user friendly app. Keep up the great work. 5 🌟 🌟 🌟 🌟 🌟 quality. I would highly recommend your organization More
by Jenna Sweet
Employees Worked With
Brandon & Kianna
March 12, 2025
Very patient with me. Kyle took his time with me and let me make my own decision. I didnt feel rushed or pushed into anything. Kyle took his time with me and let me make my own decision. I didnt feel rushed or pushed into anything. More
by ginastoni
Employees Worked With
March 12, 2025
The staff is very attentive and spent a lot of time with us looking at various vehicles. We lock a various trim lines in each line. We even looked at used vehicle options. Chris M. Was great to deal with us looking at various vehicles. We lock a various trim lines in each line. We even looked at used vehicle options. Chris M. Was great to deal with. No high pressure sales at this dealership. It was a great experience for my wife and me! More
by Satisfied Customer
March 11, 2025
Second time here. Very happy with the service each time. The staff is very friendly and knowledgeable. Each time I went I had the same service tech named Mitch , he wa Very happy with the service each time. The staff is very friendly and knowledgeable. Each time I went I had the same service tech named Mitch , he was awesome! More
by natale.jessica22
Employees Worked With
Mitch
March 11, 2025
Had issue during the sale, promise made and not kept. Friendly service, smooth sale. When asked if I would recommend this, no more than any other dealer. I would expect good service when they know the Friendly service, smooth sale. When asked if I would recommend this, no more than any other dealer. I would expect good service when they know they had a sale. I went in with good faith and they didn't. Stereotypical car salesman. More
by mgreenb1
Employees Worked With
Vincent
