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Shaker's Family Hyundai
Watertown, CT
1,679 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,679 reviews
March 15, 2025
I have had nothing but trouble with my car. 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership had had my back in dealing with Hyundai, and Hyundai certainly doesn't have my back. Everyone is nice at the service center. I assume they do good work. But that is just not enough. This many problems without the management reaching out to me, without Hyundai reaching out to me is disgraceful - no acknowledgement of the extraordinary difficulties I have had to deal with with this car. I do not feel like a valued customer at this dealership or with Hyundai.. More
by Mickey
Verified CustomerEmployees Worked With
Joe who is always nice and helpful.
March 15, 2025
Joe knew exactly what was wrong with my car and set up an appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me More
by janiceblake47
Employees Worked With
Did not use anyone in sales, I was using service department
March 14, 2025
First visit for maintenance and recall notice. The entire staff was excellent and professional. Thank You and your entire Service staff. Look forward to my next scheduled service. The entire staff was excellent and professional. Thank You and your entire Service staff. Look forward to my next scheduled service. More
by agostojjr@aol.com
Employees Worked With
Service Department
March 13, 2025
Kyle was extremely knowledgeable, pleasant and friendly without being pushy. He was transparent about pricing and various financing options, which made us feel confident in our decision-making process. The without being pushy. He was transparent about pricing and various financing options, which made us feel confident in our decision-making process. There was no gimmicks just honest straightforward advice. Kyle is definitely a valued asset to this dealership. I highly recommend him to anyone in the market for a new car More
by doma5
