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Shaker's Family Hyundai
Watertown, CT
1,391 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,391 reviews
June 06, 2024
Staff are attentive and friendly. They were very respectful of my situation and scheduled an appointment that worked for me. They were very respectful of my situation and scheduled an appointment that worked for me. More
by mullene74
Verified CustomerEmployees Worked With
June 03, 2024
When my mother and I arrived to the dealership, we were warmly greeted by one of the salesman named Chris who was already busy at the time with another client, but still noticed that there was no one at th warmly greeted by one of the salesman named Chris who was already busy at the time with another client, but still noticed that there was no one at the front desk to assist us, so went out of the way to set us up with another salesman named John. John warmly greeted us and we were happy that the salesman here were much friendlier than other dealerships that we had gone to in the past. He helped get everything set up for us, test drives, options of vehicles, and ultimately pleased us enough to end up purchasing a Hyundai Kona from the dealership. The financial manager Jess, was also very helpful explaining the options, being super friendly and charismatic during our whole experience. Overall 11/10 More
by kendrew2212
June 03, 2024
This dealership made the process easy and quick. Highly recommend with the service, and quality. Highly recommend with the service, and quality. More
by niasha.torres15
June 02, 2024
Hi , Thanks to Kyle and Giovanni , Excellent customer service , keep it up guys , Highly recommended service , keep it up guys , Highly recommended More
by Abdulaziz Musaed
June 01, 2024
Kyle was very pleasant to deal with. He made our purchase much more enjoyable and fun. He made our purchase much more enjoyable and fun. More
by Ray and judy
Employees Worked With
June 01, 2024
Mason helped us out so quickly and even stayed well after hours for us when we had a prior appointment running late. So thrilled to be driving away in my new Ioniq5! hours for us when we had a prior appointment running late. So thrilled to be driving away in my new Ioniq5! More
by aduff
Employees Worked With
Mason
May 30, 2024
Service was ok. I don't understand why I received a missed appointment email when I was at my appointment on 5/28 at 10 a.m. I don't understand why I received a missed appointment email when I was at my appointment on 5/28 at 10 a.m. More
by karen.parent
Employees Worked With
Not sure of the name of the gentleman in Service that helped me.
