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Shaker's Family Hyundai
Watertown, CT
1,577 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,577 reviews
October 28, 2024
My first service appointment for my new Palisade was an outstanding experience from start to finish. The service department displayed a high level of professionalism, making me feel welcomed and valued as outstanding experience from start to finish. The service department displayed a high level of professionalism, making me feel welcomed and valued as a customer. Joe, in particular, was an incredible resource; he was not only knowledgeable about the vehicle but also took the time to explain each step of the service process to me. His patience and willingness to answer all my questions really put me at ease. I left feeling confident in the care my vehicle received and appreciative of the excellent customer service. More
by Sam T
Verified Customer
October 28, 2024
Love my new Hyundai Santa Fe. Brandon made the sale a breeze. Friendly and knowledgeable. All the staff at the dealership were a pleasure to work with. Brandon made the sale a breeze. Friendly and knowledgeable. All the staff at the dealership were a pleasure to work with. More
by tschepis
Employees Worked With
Brandon Matos
October 27, 2024
Knowledgeable friendly ppl. No pressure salesman. Great to work with. I would recommend friends who are looking for a reasonably priced but feels high end vehicle No pressure salesman. Great to work with. I would recommend friends who are looking for a reasonably priced but feels high end vehicle More
by gutterguy
Employees Worked With
October 26, 2024
Just purchased this 2025 Kona Nline at Shaker's Family Hyundai. Chris Maxfield was extremely efficient and made the process easy and fast. I also want to thank Shantelle for her part in this process. Hyundai. Chris Maxfield was extremely efficient and made the process easy and fast. I also want to thank Shantelle for her part in this process. More
by nickrodz
October 25, 2024
It was a very good service. My appointment was in time. The time to finish was oK. My appointment was in time. The time to finish was oK. More
by CARLOS GOMEZ
Employees Worked With
October 25, 2024
Gio and Brandon took great care of me from start to finish when buying my new Kona. Excellent service! finish when buying my new Kona. Excellent service! More
by lisaferrari0108
