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Shaker's Family Hyundai
Watertown, CT
1,391 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,391 reviews
September 09, 2024
Kept complaining about my rotors. They would resurface them but not replace them. During my last visit I mentioned the rotors again but this time the rotors were no longer under warr They would resurface them but not replace them. During my last visit I mentioned the rotors again but this time the rotors were no longer under warranty so I was told that they needed to be replaced urgently. I was given the total cost to that and also told that I needed to replace the brakes that were warned down due to the warping of the rotors. It was noted during all my visit how low mileage my vehicle is....so my question is why weren't the rotors replaced when they were under warranty? They had to resurfaced them a few times and NOW that they are no longer under warranty NOW they need to be urgently replaced. They needed to be urgently replaced when they required so much resurfacing. Not happy at all. More
by Unsatisfied
Verified CustomerEmployees Worked With
Na
September 07, 2024
Joshua is a gem! I’ve been buying cars with him for a few years now and each experience is always so smooth. He is knowledgeable, accommodating and very dedicated. Th I’ve been buying cars with him for a few years now and each experience is always so smooth. He is knowledgeable, accommodating and very dedicated. This was my first experience with Shakers Hyundai and it was also incredible. Everyone was welcoming and friendly. Definitely looking forward to coming back! More
by Mtaylor1
Employees Worked With
Joshua Rosario
September 07, 2024
Friendly, informative and expedited my purchase so I can take the car home verysame day. take the car home verysame day. More
by Kris002769
September 07, 2024
I had an excellent experience with Kyle G. at Shaker’s Family Hyundai. Kyle was patient, knowledgeable and focused on what I needed. He explained all aspects of my options to ensure I made th at Shaker’s Family Hyundai. Kyle was patient, knowledgeable and focused on what I needed. He explained all aspects of my options to ensure I made the best decision with no pressure. If you’re looking to buy an excellent car, go to Shaker’s Family Hyundai in Watertown and ask for Kyle! More
by Melissa
September 05, 2024
Service appt. Went smoothly and quickly. Next day received a video detailing what was done and what was checked. A nice surprise. Went smoothly and quickly. Next day received a video detailing what was done and what was checked. A nice surprise. More
by kateridziuba1
Employees Worked With
September 04, 2024
We had a great experience with Shaker’s family Hyundai we would highly recommend this dealer would highly recommend this dealer More
by mercygeorge305
Employees Worked With
