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Shaker's Family Hyundai
Watertown, CT
1,727 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,727 reviews
February 23, 2025
Brandon was excellent. Wonderful to work with and just on top of things! So happy Wonderful to work with and just on top of things! So happy More
by Amy B
Employees Worked With
February 23, 2025
Excellent service provided by all employees at Shaker's Hyundai. I would like to express my thanks especially to Kyle Garvin for being a great sales person who help this sale go smoothly. Hyundai. I would like to express my thanks especially to Kyle Garvin for being a great sales person who help this sale go smoothly. More
by specenv
Verified CustomerFebruary 23, 2025
Great customer service! I had previously used another dealership with poor customer service. I had my car towed here when my check engine light came on. Mitch called me a I had previously used another dealership with poor customer service. I had my car towed here when my check engine light came on. Mitch called me as soon and the car was received and quickly diagnosed the problem. He was professional, caring and trustworthy when it came to prioritizing repairs. More
by bradyjen
Employees Worked With
Mitch
February 22, 2025
They don't know what appointment means. Also, The sales people should know how to set up a key fob. It can't be too hard. Also, The sales people should know how to set up a key fob. It can't be too hard. More
by jerdeh53
Employees Worked With
February 20, 2025
Very nice and clean ! Mitch is great always explains everything about my car and concerns Mitch is great always explains everything about my car and concerns More
by steelerfan12463
Employees Worked With
February 18, 2025
I had to wait 2 months to get the second key fob that should have come with my new car. Then I had to make a service appointment to "program" it. You couldn't do when I was there. I arrived on time fo should have come with my new car. Then I had to make a service appointment to "program" it. You couldn't do when I was there. I arrived on time for my appointment, when they took my car, it sat for 30 minutes, taking a whole hour to complete. Since this was an issue that you caused, I think it should have been done quicker. More
by jerdeh53
Employees Worked With
February 16, 2025
Brandon Matos did a great job locating my Elantra N and selling me the car. He made the buying experience very easy and pleasant and there were no surprises. Brandon, Kiara and Jessie treated us very well. selling me the car. He made the buying experience very easy and pleasant and there were no surprises. Brandon, Kiara and Jessie treated us very well. More
by Robert
Employees Worked With
Brandon Matos
