Shaker's Family Hyundai

Had vehicle for 5 weeks. The first 4 weeks nothing was done, it wasn't until I began calling and demanding an update. Techs would avoid calls, not return calls. Horrible c The first 4 weeks nothing was done, it wasn't until I began calling and demanding an update. Techs would avoid calls, not return calls. Horrible communication/services. Received car back 5 weeks later, exactly the same....unable to 'REPRODUCE' problem. More

Very good I recommen shakers family hyunday, thank you mich for the help and all people who working hard 👍 mich for the help and all people who working hard 👍 More

Made a 9:30 am recall service which I would wait. Was told it would take 3 hours. Was told would be done 12-12:30. We came back at 2:30 and it wasn’t done. It ended being done at 4:30. I should have Was told it would take 3 hours. Was told would be done 12-12:30. We came back at 2:30 and it wasn’t done. It ended being done at 4:30. I should have been told it would take a full day (or they pushed it off until the end of the day because we didn’t wait). This caused me to have to cancel a needed dr appointment. Also when placing the service request it was thru a computer system. I needed to to know a time frame for the service but a computer doesn’t tell you that. That is why I don’t use a dealer service dept once a car is off warranty More

Great experience buying our new Ioniq 5. Mason Sarro-Twickler is very friendly and also knowledgeable about the cars he sells and was able to answer all our questions. I would recommend all Mason Sarro-Twickler is very friendly and also knowledgeable about the cars he sells and was able to answer all our questions. I would recommend all my friends and family come talk to Mason for their next car. More

I would really like to thank Mason Sarro-Twickler for his attentiveness to my needs. He was able to not only answer my questions but also made sure to give pertinent information that would help me make an e attentiveness to my needs. He was able to not only answer my questions but also made sure to give pertinent information that would help me make an educated decision. This is my 4th vehicle purchase from the Shaker group and Mason, by far, is my favorite salesperson. More

May was excellent, thorough and very responsive. Not a pushy sales person at all, which I very much appreciated. She is a confident and thoughtful person who helped patiently and intelligently guide Not a pushy sales person at all, which I very much appreciated. She is a confident and thoughtful person who helped patiently and intelligently guide me through an important decision! I loved doing business with her and also your finance person, Jessica, who had that same confident knowledge to help guide me through that aspect of the whole transaction. I would highly recommend your organization. They both made what could be a stressful decision-making encounter much easier, and I walked away with a smile! More

Gio was very helpful, he stayed in contact with me through out my time with deciding on leasing or purchasing this vehicle through out my time with deciding on leasing or purchasing this vehicle More

Everyone knows the car buying experience can be stressful, but Shakers made me feel comfortable throughout the process. They were extremely helpful and personable. stressful, but Shakers made me feel comfortable throughout the process. They were extremely helpful and personable. More

the dealership are very accommodating and patient with me. Gio was amazing. Thank you for everything me. Gio was amazing. Thank you for everything More

Brandon had helped me out a lot. Needed service done and he helped with questions I had an appraisal of my car. Thanking him Joe and Colby Needed service done and he helped with questions I had an appraisal of my car. Thanking him Joe and Colby More