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Shaker's Family Hyundai
Watertown, CT
1,575 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,575 reviews
December 09, 2013
Bought a new 2013 Elantra GT from this dealer. They earned my highest rating because of friendliness, service, low-key approach and almost haggle-free sales method. My sales rep Madrid was very knowle earned my highest rating because of friendliness, service, low-key approach and almost haggle-free sales method. My sales rep Madrid was very knowledgeable and on top of his game. I did not buy the car until my second visit. They remained friendly and courteous even after I left the dealer initially. The car was ready on time and well explained by Madrid. Hyundai almost sells itself, but this is the best dealer to buy one. Can't wait to visit their new location in Watertown come spring. More
by LimoPete
Employees Worked With
Madrid Ajro, sales rep
June 18, 2013
Came in looking for a specific car, color, transmission, etc. Drew worked with me to get what I wanted, not what he could sell me. Very pleasant experience. I felt I got a good price. I have 3000 miles etc. Drew worked with me to get what I wanted, not what he could sell me. Very pleasant experience. I felt I got a good price. I have 3000 miles on it now and not a single issue. Good Experience. More
by cpfan
Employees Worked With
Drew Miller
May 22, 2013
I recently purchased a pre-owned vehicle from Brass city Hyundai . I have to say it was the best, easiest, most convenient car buying experience of my life . Scott was so helpful in getting me the best deal Hyundai . I have to say it was the best, easiest, most convenient car buying experience of my life . Scott was so helpful in getting me the best deal , and really full-filling my needs . I would definitely recommend Brass City Hyundai to my friends , family , and co-workers . They really do a great job over there . More
by jcc1234
Employees Worked With
Scott McCann
April 02, 2012
Having bought a few cars in the past I was extremely happy with this experience. Drew was a no-pressure salesman who understood the product and features I wanted, and did not try to sell or find anythi happy with this experience. Drew was a no-pressure salesman who understood the product and features I wanted, and did not try to sell or find anything less than what I asked for. He returned calls promptly and honestly, even if the answer was "I'm still waiting for more information..." The price was comparable to what I expected after performing internet searches and the dealer financing was comparable to what I was able to find on my own. I have already recommended this dealership, and specifically this salesperson, to several people. More
by billandkellibrown
Employees Worked With
Drew
April 21, 2011
I had a car that I needed help getting away from. They were able to get me in a new Hyundai Sonata. They understood my situation and did what they could. Don't get me wrong they are not a charity th were able to get me in a new Hyundai Sonata. They understood my situation and did what they could. Don't get me wrong they are not a charity they do business the right way. They do business by knowing they now have a repeat customer. More
by savagesr
Employees Worked With
Jim
