Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shaker's Family Hyundai
Watertown, CT
1,390 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,390 reviews
September 27, 2024
Very satisfied with the Shaker's service team. Every aspect of the process - making appointments, discussing our needs, understanding their recommendations, and getting our vehicle in and out of t Every aspect of the process - making appointments, discussing our needs, understanding their recommendations, and getting our vehicle in and out of the facility - is a pleasure. We will keep coming back. More
by BMMCILRATH
Verified CustomerEmployees Worked With
Colby Kyle
September 26, 2024
Kyle and team were so amazing. Kyle listened to my wants and needs and the finance team was able to get me into a more affordable car payment. I will refer anyone I know to Kyle an Kyle listened to my wants and needs and the finance team was able to get me into a more affordable car payment. I will refer anyone I know to Kyle and the Shaker Hyundai team! More
by Jennie gilbert
September 26, 2024
Salesperson Chris Max was excellent. He's terrific to deal with, extremely knowledgeable about the cars, and was expert at every facet of the transaction, from getting a lost title to fi He's terrific to deal with, extremely knowledgeable about the cars, and was expert at every facet of the transaction, from getting a lost title to financing to insurance. Did the test drive and left with the car the same day. Can't recommend Chris or this dealership highly enough. More
by jphinnyc
Employees Worked With
Chris Max
September 26, 2024
Mason was terrific (he's not listed below, but he gets 5 stars)! My last car buying experience was with Tesla, with little or no human interaction, so it was a breath of fresh air to buy from a "real" deal stars)! My last car buying experience was with Tesla, with little or no human interaction, so it was a breath of fresh air to buy from a "real" dealership, and Mason helped it all happen quickly and pleasantly. I particularly liked his responsiveness, including prompt answers to my e-mails. Thank you Mason! More
by Satisfied Customer
September 26, 2024
Chris Max was knowledgeable and professional and terrific to deal with. Did a great job of explaining the car's features, and finishing the various details of the deal. Highly recommend. to deal with. Did a great job of explaining the car's features, and finishing the various details of the deal. Highly recommend. More
by jphinnyc
Employees Worked With
Chris Max
September 26, 2024
Easy to make appointment, service advisors very friendly and helpful. Very happy with our experience. and helpful. Very happy with our experience. More
by betsy_depaolo
Employees Worked With
