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Shaheen Chevrolet

Lansing, MI

4.7
255 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
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632 American Rd

Lansing, MI

48911

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Showing 255 reviews

October 30, 2020

Very good. My lease was up and went home with a new 2021 crew cab the same day. John Rausch handled everything very professionally. I would recommend John to everyone. More

by curtrogershd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Shaheen Chevrolet responded

curtrogershd, congrats on that 2021 Crew Cab! John is Mr. Professional and spend the time needed with no rush at all. Thanks for your review!

July 16, 2020

It was a good day in our life that day!!! We had no idea that morning that we would have a new car by late afternoon. Our salesman, Richard Adado, knew what we wanted and called us in to look More

by KEITH N ANDREA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bonotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Adado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Shaheen Chevrolet responded

Keith N Andrea, The Blazers are amazing! Congratulations on it and we're thrilled to her Richard took good care of you. :) Thank you for your business and for sharing your feedback here!

July 16, 2020

2020 Suburban Purchase I worked with salesman, Josh Bendall and he was great. Very professional and knowledgeable. I never felt like I was being pressured into the sale. More

by ssholihan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bendall
Feb 26, 2021 -

Shaheen Chevrolet responded

ssholihan, Awesome to hear about your positive experience with Josh, not surprised, he exceeds expectations with each guest. Congrats on the Suburban, glad Josh found what you needed and you enjoyed your car-buying experience!

July 07, 2020

Shire Amos is the most helpful salesperson I have ever met Kind, considerate, professional. After setting our appointment. I found the dealership to be clean. Our first choice in vehicles was available and rea More

by rickmerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shire Amos
Feb 26, 2021 -

Shaheen Chevrolet responded

rickmerr, Thank you for your business and that you had such a positive experience with Shire and felt comfortable at the Dealership. We take great pride in it's cleanliness and take all CDC precautions.

June 02, 2020

End of an Era Worried that our '08 Chrysler Aspen (291k miles) didn't have much left to give, we were seeking newer transportation. Found it at Shaheen in the form More

by hagerjd422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Boutwell, Nichole Krause
Jun 04, 2020 -

hagerjd422 responded

My mistake...our Sales Rep was named Todd Boutwell, not Matt! Sorry, Todd, you are (and were great)--you deserve better from me than messing up your name!

Feb 26, 2021 -

Shaheen Chevrolet responded

hagerjd422, Thank you for choosing the Shaheen Team, we work hard to find the vehicle you want and it sounds like everyone made it a successful experience and purchase!

April 29, 2020

They did a big price increase for oil change originally $60 now it is $110 without even telling me, they left all their unsanitary stuff in my seat and on my steering wheel, they are too big for customer s More

by bentleylexusgwa
Recommend Dealer
No
Employees Worked With
Adam Ebright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Shaheen Chevrolet responded

bentleylexusgwa, We're sorry that we missed the mark. Our Quick Lube & Tire Center team strive do to the best job, sounds like there were oversights. We do appreciate your business.

April 22, 2020

Dan Williams Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and consider More

by alhoppes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Williams
Feb 26, 2021 -

Shaheen Chevrolet responded

alhoppes, Thank you for the review. As you have experienced, our entire team starting with Ralph truly wants to provide you with 'The Ultimate Car Buying Experience'. Thanks for the feedback and 5 stars!

February 10, 2020

Overall Summary of Shaheen Chevy and Service visit Mike Thornton was my Service Advisor. He did an outstanding job keeping me informed every step of the way during my vehicle's visit. Mike is very ea More

by kd8id
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Thornton
Feb 26, 2021 -

Shaheen Chevrolet responded

kd8id, Wow, thank you for such an awesome review of our facility, team and dealership overall. We strive to provide a seamless and efficient experience for each guest. Sounds like we hit the bullseye, thank you!

January 29, 2020

I have a 2018 Silverado and periodically when I tried to start the truck it just clicked. I did a battery test and found that wasn't the problem. I had it towed into Shaheen and they had it fixed and back t More

by Steve Barry
Recommend Dealer
Yes
Employees Worked With
Dale Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Shaheen Chevrolet responded

Steve, Great to hear you've taken advantage of our Quick Lube & Tire Center and Certified Service. Thanks for giving us your feedback, it only helps our team get better. Thank you for the great review and your business!

August 27, 2019

Not quality work. They cross threaded a lug nut on the last time they replaced a tire and now have to have the stud replaced. They also fixed my spoiler and within six More

by Richkid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Lori Hazelton, Rob Winchester, Craig Curtis, Dan Williams, Rick Scharf
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