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Shaheen Chevrolet

Lansing, MI

4.7
255 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
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632 American Rd

Lansing, MI

48911

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Showing 255 reviews

August 18, 2021

I have dealt with Adam for many years now. Adam has always very professional and helpful and does his best to help me understand my car issues. Thank you! More

by mooreap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Ebright
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

We had an excellent experience with the team at Shaheen. Zach was great to work with. He was knowledgeable and personable, and he gave helpful recommendations as we worked through the selection process to c More

by G. Malburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Brendahl
June 01, 2021

While I did have a little trouble in the beginning getting my title, Jason Cords was able to take care of the issue and make things right. More

by assetpreservationsolutions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Cords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Shaheen Chevrolet responded

We appreciate the feedback and that our General Manager, Jason Cords was able to step in and make things right!

May 09, 2021

We have dealt with Dan for many years and he is always helpful and keeps us well informed about what is being done to our car. More

by Oconnorj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Williams
Jan 21, 2022 -

Shaheen Chevrolet responded

Thank you for the 5 star review and for giving Service Advisor, Dan Williams a shout out!

February 03, 2021

Everybody seemed annoyed to help, the girl who helped direct me when i pulled In my car was rude. The whole point i came in for was an automatic starter, they kept my car for the night came back the next More

by Felicia.alvarez0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Shaheen Chevrolet responded

Felicia, It sounds like we missed the mark on your service experience. We apologize! We did try to contact you, but the number we have on file is no longer working or we have it in our system incorrectly. Our Service Manager, Tom Hernly would like to talk to you directly to hear what happened and make it right. Due to us not having a working number for you, you'll need to contact him directly at 517-394-0330. Thank you.

January 03, 2021

Thank you for the professional service and going out of the way to get the fleet truck I need for my employees. Curtis did the work necessary to get the truck we need. More

by kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Remsing
Feb 25, 2021 -

Shaheen Chevrolet responded

Thank you Kate! We appreciate the positive review and that you were happy with Curt Remsing, our Fleet & Commercial Manager.

December 05, 2020

We bought a truck and car from this dealership before our new Equinox, so you know we are very satisfied with them. Good prices, good help. Always answer all our questions and take good care of us. More

by darlineday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McCormack
Feb 26, 2021 -

Shaheen Chevrolet responded

darlineday, thank you for the great feedback and review. The Shaheen Team and John McCormack both appreciate your business!

December 04, 2020

Zach is great to work with. We have bought several vehicles from him and will continue to do so. have referred several friends as well More

by krismayhew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Brendahl
Feb 26, 2021 -

Shaheen Chevrolet responded

krismayhew, we love your loyalty to Zach and Shaheen Automotive, thank you for the fabulous review and your continued business!

November 30, 2020

My Equilnox, 2020 needed a brand new hose and waited entire month to be repaired. Not happy at all. Dale, Never apologized for the delay. More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Royce King
Feb 26, 2021 -

Shaheen Chevrolet responded

Cristina, we apologize for the longer than normal wait. We do appreciate you bringing your business to us. You may contact Tom Hernly, our Service Manager at 517-394-0330.

November 14, 2020

Always a positive experience at Shaheen Chevrolet. Ben Behnke always goes above and beyond for his customers, which is why he is our first call! More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Behnke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Shaheen Chevrolet responded

Nicole, we agree Ben Behnke is great at what he does! Thanks for the 5 stars and for choosing Ben and our Shaheen Team!

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