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Shaheen Chevrolet

Lansing, MI

4.7
255 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
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632 American Rd

Lansing, MI

48911

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Showing 255 reviews

December 06, 2021

Best dealership I’ve ever been at! Keith Walters was exceptional to work with. Ryan was awesome too. Paperwork completed in a timely manner and I drove away in a beautiful Toyota RAV4 that I absolutely More

by tardanowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Shaheen Chevrolet responded

tardanowski, congrats on your new Toyota RAV4! Your feedback about our pre-owned sales team is priceless and thank YOU for your purchase and 5 star review!

Jan 21, 2022 -

Shaheen Chevrolet responded

Tardanowski, congrats on your new Toyota RAV4 and for giving our pre-owned sales team a positive review!

Jan 21, 2022 -

Shaheen Chevrolet responded

Tardanowski, congrats on your new Toyota RAV4 and for giving our pre-owned sales team a positive review!

November 18, 2021

Brent Miller was incredibly patient and helpful. He helped me find a car that met my needs within my budget without any high pressure sales tactics. He made sure I had new tires and allowed me to have More

by steve.frederick.email
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Miller
Jan 21, 2022 -

Shaheen Chevrolet responded

Steve, thank you for the great feedback about Brent and your vehicle. Thank you for bringing your business to Shaheen Chevrolet!

November 15, 2021

Not only did you break a stud on my wheel but now In convenience me to take my truck back so you can fix it ...I do have a full time job More

by Ls1595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oil change
Jan 21, 2022 -

Shaheen Chevrolet responded

Ls1595, we apologize for any difficulty regarding your vehicle. We truly do everything in our power to make things right, including fixing your tire. Thank you for the feedback.

November 05, 2021

I want to commend Asst. Service Manager Brad Millican for his excellent customer service. I have had my Equinox in two different times with a window rattle and a foul smell coming from the vents. Both issues More

by jedwal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Millican 5 STARS
Jan 21, 2022 -

Shaheen Chevrolet responded

Thank you Julie for the feedback on Brad and our service team! We sincerely give 100% of our attention and vehicle solutions to each guest!

October 16, 2021

I was very pleased with everything that the people at the dealership did for me Marena,Alex,and Anthony was really good. They did everything they could to help and I really appreciate it. Thanks again More

by Cliffordmartens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marena Bushulic and Anthony and Alex Pierre
Jan 21, 2022 -

Shaheen Chevrolet responded

Cliff, thank you for the shout out to Marena, Alex and our Shaheen Team, we appreciate your business and review!

October 12, 2021

Excellent customer service and salesperson Lenny Ezzo was on top of every aspect of my truck purchase. More

by Sschuelke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Ezzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Shaheen Chevrolet responded

Sschuelke, congrats on your new truck and thank you for the feedback on Lenny Ezzo!

October 09, 2021

We bought a used 2016 Diesel Silverado with 62,000 miles on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, ne More

by Rsleight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in service (diesel)
Jan 21, 2022 -

Shaheen Chevrolet responded

Rsleight, we're sorry to hear you had such a tough road, but are glad you brought it to our Certified Service Technicians! Nick does a great job and all of our guys are ASE & GM trained to tackle any vehicle repairs! Thank YOU for bringing your vehicle to Shaheen.

Jan 21, 2022 -

Rsleight responded

If we ever need service on our diesel truck, we will bring it to Nick. He's the best! Thank You Shaheen Chevrolet for your help

September 28, 2021

Caitlin was proficient and did immediate follow-up when the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which More

by penth20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin
Jan 21, 2022 -

Shaheen Chevrolet responded

penth20, thank you for bringing your Service business to Shaheen and for giving Caitlin a shoutout!

September 26, 2021

Jacqueline was the best! She listened to what I wanted and needed. She was very helpful More

by jssbonham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline was my sales rep. I do not understand why her picture and name not listed
September 26, 2021

Everything was fine, well done and on time nothing more to say. Thanks for asking twice. More

by no1oldfool
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Shaheen Chevrolet responded

Thank you for the 5 star review!

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