Back

Shaheen Chevrolet

Lansing, MI

4.7
255 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
Contact Dealership

632 American Rd

Lansing, MI

48911

Directions

By Type

Showing 255 reviews

April 13, 2022

Polite staff. Communicative. Explained details clearly. Forgot to mention increase of price of oil change until done with job!!!! 😔 More

by Beatrice.Guty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Williams
Apr 16, 2022 -

Shaheen Chevrolet responded

Beatrice, thank you for bringing your vehicle to Shaheen Chevrolet of Lansing for your service needs we appreciate it!

April 03, 2022

Didn't fix the problem had to take it back a week later for the same issues. Rotated my tires but didn't reset them so now my car doesnt know what tire is where. More

by Alfaroa7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dale Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Shaheen Chevrolet responded

Dale, our service manager has been made aware of your review and we will be reaching out to you shortly. Thank you for the feedback.

Apr 04, 2022 -

Shaheen Chevrolet responded

Dale, please contact Ross Hagfors directly at 517-272-6581 so we can talk through your experience and make things right. Thank you!

April 02, 2022

Lugnuts on our tire did not get bolted down. Almost lost a tire with my family in the vehicle. More

by Wolfy_17
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Cairns
Apr 02, 2022 -

Shaheen Chevrolet responded

We apologize for any concerns we may have caused. Our Service Manager Tom Hernly is aware of your concerns & review. Can you please contact us directly so we can make this right? 517-394-0330.

March 22, 2022

We have always been happy with how things go at Shaheen. John Rausch has always gone above and beyond what one would expect of him. He is great...an asset to your organization. Thank you! More

by billandlarry19
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Rausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Shaheen Chevrolet responded

Thank you for the positive feedback!

March 19, 2022

Fast service as always. I appreciate this Bout Shaheen. They care about fast and quality service. More

by Greensideup1206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Feister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Shaheen Chevrolet responded

Thank you for bringing your business to Shaheen and we appreciate the great feedback!

February 22, 2022

2/22/22 Today I traded in my 2020 Traverse for a 2022 Blazer from Logan Willbanks...this particular experience has been by far my best experience at Shaheen ever! Logan is a down to earth, honest, hard More

by bpk.09nuj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Willbanks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Shaheen Chevrolet responded

Congratulations on your 2022 Chevy blazer! Thank you for working with Logan Willbanks and our Shaheen team on your purchase we appreciate your business!

February 19, 2022

Shaheen Team is great to work with. Highly recommend this company. Thank you for all the help. More

by ChiliRay14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Shaheen Chevrolet responded

We appreciate your business and thank you for the five stars!

February 11, 2022

Where do I start..We went in Shaheen chevy to Purchase Where do I start.. We went in Shaheen chevy to Purchase the Lease on our 2019 Chevy Blazer The topic of Trading it in came up. After find out our g More

by dantows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Platko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Vanderford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every team member that came into contact with us Spoke was Extremely friendly
Apr 16, 2022 -

Shaheen Chevrolet responded

Thank you for being an awesome guest here at Shaheen, we appreciate the amazing feedback and so thrilled to hear you had such a positive experience with our entire team!

January 13, 2022

Rich was very helpful with the purchase of my new used vehicle. I really liked that he was not pushy and overbearing during his sales pitch. I would highly recommend Rich and Shaheen Chevrolet for your ne More

by romeboarder321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Shaheen Chevrolet responded

romeboarder321, thank you for purchasing your vehicle from Richie Schultz and for leaving such a positive review!

January 11, 2022

When I arrived, I had to walk inside to find a salesman. No one came up to me until the sales manager asked if I’d been helped, he found someone for me. I picked out a truck but decided by the next morning More

by Rondacombs724
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Rausch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris my finance person
Jan 21, 2022 -

Shaheen Chevrolet responded

Rondacombs724, we apologize if you had a less than positive or frustrating experience with John or anyone on our sales team. We apologize for being anything but transparent and we do appreciate your business. And yes, Chris, one of our Business Managers is not only a kind man, but extremely professional with every guest. Thank you for continuing your purchase at Shaheen!

...
6
...