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Shaheen Chevrolet

Lansing, MI

4.7
255 Reviews
Family owned since 1970 Top 100 dealer in the country Excellent inventory options with all models Quick Lube & Tire Center Certified Service Collision Center
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632 American Rd

Lansing, MI

48911

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Showing 255 reviews

December 13, 2012

Love this guy.. he has great deals and works hard to make his customer happy..!!! He doesnt let u go home unhappy or and sad More

by wandelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wandell, Dennis Lemon
Dec 14, 2012 -

Shaheen Chevrolet responded

Thank you very much for the review! We're very happy to know that you went home satisfied with your new car. Come back and see us again!

December 13, 2012

Great Dealer.... Super pleasant and easy Purchase of a New Silverado. First Class people could not of been a easier or more pleasant transaction. It's the 3rd car we have purchased from them. More

by scott.belen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Adado
Dec 14, 2012 -

Shaheen Chevrolet responded

Scott, thank you for coming back to Shaheen Chevrolet! We're glad that you had an easy and pleasant experience with us. We hope you enjoy your new Silverado and would love to see you back someday!

December 11, 2012

My reason for choosing Shaheen for a new car purchase was the excellent service I had received from Shaheen's service department on my previous car, so when I started thinking about purchasing a new car, Sha More

by quinndk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Marion
Dec 13, 2012 -

Shaheen Chevrolet responded

We're happy to know that you're pleased with our service and sales departments, and that Dave was such a big help to you. Thank you very much for writing us the review. He hope that you enjoy your new car!

December 10, 2012

Curtis was GREAT to work with. I would highly recommend him to anyone looking to buy a new car!!! I wish more people could be like Curtis because he went above and beyond what we could have expected to ge More

by dawnwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Wicksall, Curtis Wicksall
Dec 13, 2012 -

Shaheen Chevrolet responded

Thank you for taking the time to write us a review, Dawn. We're glad that Curtis was able to take such good care of you during your car-buying experience. We appreciate the kind words and hope to see you again!

December 10, 2012

It was a pleasure doing business with the sales team at Shaheen Chevrolet. As a loyal General Motors customer it is nice to know that a dealership recognizes this and will go the extra mile to close the s More

by twmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Dowker, Elton Ables
Dec 13, 2012 -

Shaheen Chevrolet responded

Thanks for the review! We appreciate the kind words and are glad to know that Elton, Dan, and Eric were such a big help to you. We hope to do business with you again someday! In the mean time, enjoy your new car!

December 10, 2012

I recently purchased a HHR. I was very unsure of what I wanted, but did know that I was looking to trade in my old car. Curtis was extremely helpful. He knew all of the right questions to ask. He had to he More

by debcarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Wicksall
Dec 13, 2012 -

Shaheen Chevrolet responded

We're thrilled that Curtis was able to help find the right vehicle for you. We hope that you enjoy your HHR and that you come back and see us again somewhere down the road. Thanks for taking the time to write us a review!

December 10, 2012

Tobbie was amazingly wonderful! He did so much for me and more and I would only consider to do business with him or Shaheen ONLY from now on! My parents have done business with him for many years and we have More

by amy.nicole.5268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2012 -

Shaheen Chevrolet responded

Thanks for the review! We're very appreciative for your family's loyalty through the years. We hope to continue to make your car-buying experience the best it can be. Enjoy your new ride!

September 13, 2012

Service dept horrible service. Brought vehicle in for steering issue could not find problem, picked up vehicle and alignment all screwed up as well as noticing noise on breaks now 2 days after picking up More

by Bilt peter1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dale wagner
Nov 02, 2012 -

Shaheen Chevrolet responded

Dear Built Peter 1, Allow me to introduce myself my name is Jason Cords General Manager for Shaheen Chevrolet. My sincere apologies for the level of service you received from my staff regarding your visit to our service department. Thank you for providing us candid feedback. As this is one way we can improve as an organization by learning from our mistakes. It is my understanding that your vehicle was left here over night so we might find the problem first thing in the morning when the vehicle is first started. We had several techs test drive your vehicle. None of them could hear the steering problem you detailed. I would like to make every effort to rectify the situation. We have tried many time to reach you without any luck. Would you please contact me so we may discuss your concerns and at the very least learn from this so it does not happen again? Please contact me. Sincerely, Jason Cords General Manager Shaheen Chevrolet 517-272-6584

August 30, 2012

I purchased a 2012 Traverse earlier this week and could not be happier with my experience. The sale was fast, the paperwork was fast, I was in and out in a very short time. I was made a great offer on More

by eb1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lenny Ezzo, Elton Ables, Elton Ables
February 18, 2012

What was seen on the internet was NOT even close to reality. What a bunch of jokers. Don't waste your time. Wait time to test drive a vehicle was 45 minutes. Tank was empty when vehicle was pulled u More

by surfergirl792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Ruebelman
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