Shaheen Chevrolet
Lansing, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Iv'e been serving customers in one form or another for almost 30 years, so knowing how to provide great service to a customer comes natural to me. The only down side to all of this is that as a custo for almost 30 years, so knowing how to provide great service to a customer comes natural to me. The only down side to all of this is that as a customer I automatically expect to be treated the same way every time, which isn't always the case. I spent a good month or so looking for the right vehicle, talking to a number of dealers. I can't tell you how many dealers failed to get me into their lots simply by the way they handled the initial phone call. From the moment I spoke to Zack to the end of the sale and beyond, I got exactly the service I expected. He made me feel very comfortable throughout the whole process and continues to make himself available even after the sale. Wherever Zack is, so is my future car business. More
This was my second time visiting Zach to purchase a vehicle and it will not be my last time. The experience Zach gives his customers is like no other, I can call him and tell him exactly what I’m look vehicle and it will not be my last time. The experience Zach gives his customers is like no other, I can call him and tell him exactly what I’m looking for and he will do his absolute best to make it happen. I value his service because he shows me that he is dedicated to providing great customer service. Rod was wonderful also; he made it happen financially and did it with awesome services! I am a very happy owner of a 2012 Malibu because of these guys! More
It's nice to have all of our warranty and service issues done correctly and completely the first time when we take our vehicle in . Everyone involved made sure that was the experience we had when we issues done correctly and completely the first time when we take our vehicle in . Everyone involved made sure that was the experience we had when we took our truck in . More
Zach Brendahl is an excellent salesperson to deal with at Shaheen. I live 3 hours driving time away from the dealership, and Zach provided detailed information regarding the vehicle I was interested in by p Shaheen. I live 3 hours driving time away from the dealership, and Zach provided detailed information regarding the vehicle I was interested in by phone and e-mail communications. He worked diligently to reach a price for the vehicle that was acceptable and affordable for me and helped with obtaining my auto loan. On the day that I rented a vehicle to drive to Lansing, Zach picked me up at the airport where I returned the rental car and then drove me to the dealership where we completed all paperwork and I took possession of my 2012 Chevrolet Sonic, aka Charlotte. Zach is knowledgeable, patient, honest, personable and friendly, and works hard to ensure the customer gets the best deal for the chosen vehicle. Because of his professionalism, I was able to come to the decision to purchase without any sales pressure whatsoever. I would definitely recommend talking to Zach about your next pre-owned vehicle purchase! Bonnie C., Traverse City, Michigan More
My husband and I had a wonderful experience working with Zach. Zach recognized our needs and helped us get exactly what we were looking for. We highly, recommend Zach. He's thoughtful, patient, honest and c Zach. Zach recognized our needs and helped us get exactly what we were looking for. We highly, recommend Zach. He's thoughtful, patient, honest and caring. More
Dave and Matt did an excellent job!! The vehicle was even delivered to me by Matt to Kalamazoo. We are very pleased with our experience with Shaheen Chevrolet delivered to me by Matt to Kalamazoo. We are very pleased with our experience with Shaheen Chevrolet More
My experience at Shaheen in Lansing last week was nothing at all like what you would expect from a car dealership. My actual buying experience was exemplary. Tobbie Lansdell had promised me prior to coming at all like what you would expect from a car dealership. My actual buying experience was exemplary. Tobbie Lansdell had promised me prior to coming in, that he would take as much time as I needed to help me be comfortable with my purchase. (I have a head injury from a car accident 3 years ago and easily become overwhelmed when too much information is given to me at once) Therefore I was afraid to start the process of a new car purchase, and had actually put it off for 6 months, however Tobbie explained every last detail, and was not rushed with me, which help me feel not only comfortable with the decision but makes me know that I will be back in the future for my car purchases! More
I've been buying new cars for 25years. No one is better than Tobbie Lansdell at exceeding customer expectations. Tobbie makes the buying experience efficient and enjoyable. Put the team of Tobbie better than Tobbie Lansdell at exceeding customer expectations. Tobbie makes the buying experience efficient and enjoyable. Put the team of Tobbie and Shaheen Chevrolet together and you can't go wrong but you will keep coming back! More
The used car lot had many great options to choose from. Once I had narrows it down to the few that I liked, I was able to test drive them for as long as I needed. Zach Brendahl was great at making sure I w Once I had narrows it down to the few that I liked, I was able to test drive them for as long as I needed. Zach Brendahl was great at making sure I was taken care of, he was very friendly and easy to communicate with. The car I ended up finding is just what I was looking for and everyone has been flexible in getting everything finalized. I am overall very pleased with the price and condition of the vehicle, as well as the overall experience at the dealership. 5 stars -Norbert Klein More
We showed up to the dealership about 10 minutes before closing time (sorry!), but Zach Brendahl took the time to show us what we were looking at and even let us go for a test drive. He never once made us closing time (sorry!), but Zach Brendahl took the time to show us what we were looking at and even let us go for a test drive. He never once made us feel like we were imposing on his time, actually it was quite the opposite - he made us feel very welcomed - even though he was now staying late on a Saturday. Our experience with Zach was everything we could ask for - and more. Zach was polite, friendly, knowledgeable and didn't have what I consider to be the "used car sales person" attitude to him at all. He was very professional and treated us as if we were there to buy a high end new vehicle. Once we settled on the vehicle we wanted, Zach went to work to get us the deal we wanted - and with the generosity of Scott Tatore, the Pre-owned sales manager, we walked out of there with the car we wanted, at the price we needed. I was so happy I cried! Thank you Mr. Tatore!! My son absolutely loves his new vehicle and I love the fact that you worked a miracle to help us stay within our budget. Now I know why Shaheen Chevrolet consistently receives the high customer satisfaction ratings it does year after year. I haven't stopped telling my freinds and family about our wonderful experience and I will definitely buy my next vehicle here! More