Shaheen Chevrolet
Lansing, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The best car buying experience John Rausch provides the best car buying experience around! You can tell he truly cares about his clients as he puts the wants and needs of his client John Rausch provides the best car buying experience around! You can tell he truly cares about his clients as he puts the wants and needs of his clients ahead of the sale. He takes the time to make sure his clients are well informed at every step. From picking the right vehicle to pricing, features and service etc.... when you drive away in your new vehicle you will know you made the right decision to have John assist in your car buying experience! More
John Rausch makes the car buying process so easy. He is friendly, approachable, and extremely knowledgeable. I have leased two cars through John and will continu makes the car buying process so easy. He is friendly, approachable, and extremely knowledgeable. I have leased two cars through John and will continue to utilize his services with my next vehicle. More
John is the Man! John was a great help and is very knowledgeable of all things Chevy. Will use him in the future and tell all of my family and friends to do the same. John was a great help and is very knowledgeable of all things Chevy. Will use him in the future and tell all of my family and friends to do the same. More
Great experience Didn't think I was going to buy a brand-new car. But through the help of John Rausch He showed me how affordable it really is. From start to finis Didn't think I was going to buy a brand-new car. But through the help of John Rausch He showed me how affordable it really is. From start to finish everyone at the dealership treated us so nicely and professionally and I'll definitely come back for my next car. More
Great customer service! I had the pleasure of working with Josh Bendell at Shaheen. I am a very picky person when it comes to buy vehicles, (color, interior, miles, motor, et I had the pleasure of working with Josh Bendell at Shaheen. I am a very picky person when it comes to buy vehicles, (color, interior, miles, motor, etc.). Josh was great about listening to each request and found me exactly what I was looking for. I was able to trade in my old vehicle and got a great price. Great sales person, will be sure to go through him in the future. More
Great Service!! I needed a car and they went above and beyond to make sure I got one that day. My salesman John Rausch even offered to come and pick me up at my house I needed a car and they went above and beyond to make sure I got one that day. My salesman John Rausch even offered to come and pick me up at my house and bring me to the dealership. Very professional and stayed late to make sure I got my car that night. More
Outstanding Salesperson I keep coming back to Shaheen Chevrolet and Bill Hallenbeck to purchase all my cars. Bill is there after you purchase your car and takes the time to I keep coming back to Shaheen Chevrolet and Bill Hallenbeck to purchase all my cars. Bill is there after you purchase your car and takes the time to make sure any problems I might have are taken care of to my satisfaction. He always finds me the right car and gets me the best possible deal for the new car I want and for my trade in. The dealership makes sure you have a car to drive if you need to take your car in for service. If you need a ride to work or home while your car is being serviced they will do that. They have a car wash and is free everytime you service your car for anything. They also, have refreshments (snacks,beverages) in their lounge while you are at the dealership. One of the nice things that Shaheen's offer is when you purchase a new or used car there is a catered dinner for all the customers. This is a catered dinner with food like you have at a wedding reception, not crap! They also, have tons of drawings for expensive items. Even if you don't win, you go away with knowledge and knowing that you will be cared for long after your purchase. They will make it right!! I will always send business to Shaheen's and Bill Hallenbeck. The best salesman--You go Bill More
Exceptional Experience: Trustworthy! Value! = INTEGRITY We purchased a 2012 Centennial Edition Z06 Corvette, sight-unseen, from over 800 miles away. It could have been a disaster of monumental proportions- We purchased a 2012 Centennial Edition Z06 Corvette, sight-unseen, from over 800 miles away. It could have been a disaster of monumental proportions--Instead: EXCEPTIONAL--GREAT experience! The degree of honesty, INTEGRITY and helpfulness demonstrated by our sales person, Mr. Behnke and this dealership was 10 out of 10 level. He was ALWAYS quick to respond, highly knowledgeable, and completely ACCURATE about the condition of the car. He answered all questions in a timely manner and kept in close contact. He made a great recommendation for transport, which relieved another big stress and challenge, and worked out very well for us. As for the Pricing Bottom line: very fair for the value of this car. Customer bottom line: the degree of trust required to make this purchase from afar, with confidence, can't be overstated! Our sales person and Shaheen Chevrolet proved themselves easy to work with and enormously trustworthy! We could not have asked for a better, smoother sales experience and we absolutely LOVE this Vette! She is a beautiful BEAST! More
Oil Change & Tire Rotation Brought my car in last Saturday for an oil change & was due for tire rotation, Both James & Alicia did a great job. Never seen a girl move that fast! Brought my car in last Saturday for an oil change & was due for tire rotation, Both James & Alicia did a great job. Never seen a girl move that fast! They explained what they had done & since it was my last free visit, I asked what it would be next time I came in. Alicia took the time to find out & brought a list of everything that was included in that price. I was impressed with the two of them, very nice & efficient. A big Thank You & Kudo's to both of them. It's never a bad experience when dealing with Nice People. More
Screw Them!!! I would give them less than a 1 if I could. I bought a car from them a year ago in October. I have never had issues with this car. All of a sudden, I I would give them less than a 1 if I could. I bought a car from them a year ago in October. I have never had issues with this car. All of a sudden, I am being told by a guy doing my oil change that oil is getting into the overflow container. He actually showed me what was going on. I took it to Shaheen Chevrolet. They looked at my car and told me that the ENTIRE engine had to be replaced. This car was ONLY bought a year ago!!! I always kept up with the oil changes and never had any other issues. Once they told me what was wrong with the car, I immediately received a call from the sales department. They asked me how much I had left to pay on the car and so forth. They were really pushy in regards to me getting a new car. With no car and my car still with their mechanics, they wouldn't call me when they said they would and when they finally did, it was to tell me that they couldn't get me a new car. For all the work that needed to be done on my car, they were going to charge me $6300!!!! Something told me to take my car to another mechanic. When I told them that I would be coming for my car and taking it somewhere else, they were very rude and the guy went on and on about how my car wouldn't be fixed right. I was forceful in trying to get me to tell him where I was sending my car. I refused to tell him! When I called the new mechanic he looked at my car immediately and told me everything that was wrong with it. Everything he said was consistent with the dealership. He only charged me $2500. When the tow truck came to pick up my car, he asked them where my car was in the lot, (by the way they have numbered lots for the mechanics area, so they would've had to give him the number so he new where to go), the guy told him "you'll just have to find it yourself." Also, my window scraper for snow was stolen! Do NOT shop with Shaheen Chevrolet. There is no reason why I should've had to get the whole engine replaced after only having the car for a year. They sold me a lemon and tried to rush me into just giving up my car. The mechanics overcharged me completely and were very rude and persistent in getting me to tell them who I took my car too. More