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Shaheen Cadillac
Lansing, MI
257 Reviews
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Showing 257 reviews
April 23, 2017
Awesome! S.A. Roberts Ed Meister has been my Sales Rep for years and he always make sure a customer is satisfied with their purchase wether it's new or used S.A. Roberts Ed Meister has been my Sales Rep for years and he always make sure a customer is satisfied with their purchase wether it's new or used. I was definitely satisfied with my recent purchase and everything that was done to make it happen. Thank you Ed and everyone else who contributed to my great experience at Suburban Cadillac. More
by Praise61
Employees Worked With
Karl Hasenwinkle, Ed Meister
April 12, 2017
Purchase of a Used Car Tried to buy a car Suburban advertised all over the internet. I was told by manager the car was never really for sale. Advertised just in case. He Tried to buy a car Suburban advertised all over the internet. I was told by manager the car was never really for sale. Advertised just in case. He told me had not taken a deposit on it but was saving the vehicle for a special longtime customer. I was told I could not place a deposit even though the car was unsold and would have to wait until the manager's special customer made up his mind. I inquired how long this customer had to make up his mind and asked if the car has no deposit and is being advertised isn't available. At that point the Used Car manager became very unpleasant and made it clear the car wasn't available to be purchased. I am not sure why Suburban is advertising a vehicle on 3 different internet sites for sale if the manager saved it back for a special customer who hadn't even placed a deposit on it and had no intention of selling it. If the car was sold fine but the treatment I was given as a new customer was certainly poor. Advertising the car to the public implies it is available for sale. Don't advertise a car you aren't willing to sell and don't give a detailed account of how it isn't sold, there is not deposit on it but it is not available for just a regular customer to purchase. As Karl has risen to the level of manager you would think his handling of customers would be far better than that. More
by Jnelson212
Employees Worked With
Linda, Karl Hasenwinkle
April 10, 2017
Awesome Ed Meister made my dream of owning a Cadillac come true. I told him my wife wanted me to have one for my 55th birthday and he made it happen. No press Ed Meister made my dream of owning a Cadillac come true. I told him my wife wanted me to have one for my 55th birthday and he made it happen. No pressure, he let me take one home and when I brought it back the next day he made it happened. He stayed late that day and made sure that I was going home in a Cadillac. More
by Dave 62
Employees Worked With
Robert Belanger, Karl Hasenwinkle, Ed Meister
April 04, 2017
New vehicle Lease. We are so happy with our new leased XT5 vehicle. The transaction went so smoothly. Vehicle was ready for delivery when I arrived, paperwork was rea We are so happy with our new leased XT5 vehicle. The transaction went so smoothly. Vehicle was ready for delivery when I arrived, paperwork was ready to sign and my Sales & Lease Consultant, Cory White was so great to deal with & helpful in making this purchase a pleasure. I am very impressed with my overall experience at Suburban Cadillac, Lansing Michigan Jim & Janis Baker, Parma Michigan More
by Baker,Jim & Janis
Employees Worked With
Robert Belanger, Cory White
April 04, 2017
Ed Meister and Suburban Cadillac ROCKS! Àfter my husband survived a horrible accident in our new car, that wàs totalled! Ed Meister, Suburban Cadillac of Lansing researched the market and fo Àfter my husband survived a horrible accident in our new car, that wàs totalled! Ed Meister, Suburban Cadillac of Lansing researched the market and found us a better car. We are so happy with the choice! Our friendship with Suburban Cadillac is priceless!!!! Thank you! More
by Jeffrey & Sarina White
Employees Worked With
Matt Krause, Ed Meister, Mike Nahirnyj
March 25, 2017
My dream car I've always dreamed of owning a Cadillac, and Randy Hartfil at Suburban Cadillac made that dream come true! He put me in a brand new XT5, and its be I've always dreamed of owning a Cadillac, and Randy Hartfil at Suburban Cadillac made that dream come true! He put me in a brand new XT5, and its beautiful!! Walked me through the buying process so smoothly, and made me feel like we were old friends! Spent extra time with me to make sure I knew all the wonderful amenities my vehicle and Surburban Cadillac offered! Definitely recommend Suburban Cadillac!! More
by Xt5 girl109
Employees Worked With
Randy Hartfil
March 24, 2017
New Cadillac lease I contacted Suburban for a quote on a lease on a new Cadillac and was promptly sent a very attractive offer. I checked with a couple other dealerships I contacted Suburban for a quote on a lease on a new Cadillac and was promptly sent a very attractive offer. I checked with a couple other dealerships and decided on Suburban. I worked with Randy Hartfil and was pleasantly surprised since I had tried to buy a Cadillac at that dealership several times before from previous owners. This time was different. Randy was very easy to work with and the process went smoothly with no problems. I highly recommend Suburban. More
by Merle36
Employees Worked With
Randy Hartfil
March 13, 2017
Used car purchase My girlfriend and I drove 2 hours to the dealership for a great deal on a used Honda. This was probably the least expensive car Suburban Cadillac had My girlfriend and I drove 2 hours to the dealership for a great deal on a used Honda. This was probably the least expensive car Suburban Cadillac had on the lot, but made no difference to Randy our sales person. We received the same excellent level of service as someone purchasing a brand new Cadillac. I have never felt so comfortable at a dealership. Suburban also sent a driver to me the next day to complete paperwork as it was too late in the evening to complete the sale. Suburban will be the first place I look when it's time for a new car. More
by LSxSpeed
Employees Worked With
Randy Hartfil, Karl Hasenwinkle
March 07, 2017
Easy and Fun My Sales Consultant, Jim Lawler, made the process of purchasing an Escalade so easy. He brought the car to me to test drive. Once I decided I wanted My Sales Consultant, Jim Lawler, made the process of purchasing an Escalade so easy. He brought the car to me to test drive. Once I decided I wanted to purchase it, he had a set appointment for me to come in and had everything ready for me when I got there. He also trained me on how to set up and use OnStar, all the numerous features of the vehicle and made sure that the experience was not only easy but fun! Best experience I have ever had at a Dealership. More
by JONeill
Employees Worked With
Jim Lawler, Robert Belanger
March 05, 2017
Enjoyable and friendly Ed was very helpful and friendly. Sam in fiancing was entertaining and very knowledgeable. Both of this gentlemen made buying a car enjoyable. Thank y Ed was very helpful and friendly. Sam in fiancing was entertaining and very knowledgeable. Both of this gentlemen made buying a car enjoyable. Thank you to them and suburban cadillac. More
by Hunter 321
Employees Worked With
Ed Meister
