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Shaheen Cadillac

Lansing, MI

4.7
257 Reviews

650 AMERICAN RD

Lansing, MI

48911

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Showing 257 reviews

June 27, 2017

Gary & Sam Gary followed through from the initial point of contact to the end of the sale and even further. Both he and Sam made it a good experience and apprec More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Gary Kelly
Jun 28, 2017 -

Shaheen Cadillac responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Gary!

June 26, 2017

Purchase a new car I gave this dealership 4 stars... I was very pleased with my salesman Larry. He was very knowledgeable and helpful in helping me to select the right c More

by Lynda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Larry Broughton
Jun 26, 2017 -

Shaheen Cadillac responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again!

June 19, 2017

Exceptional Customer Service They are wonderful! Very helpful and trustworthy. I had them go over a car to deliver to me 2 hours away and they were very thorough. The car arrived More

by Murphmonster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Cathie Cate, Karl Hasenwinkle
Jun 19, 2017 -

Shaheen Cadillac responded

Thank you! We’re looking forward to working with you again in the future!

June 19, 2017

It was GREAT working w/Jim Lawler & Suburban Cadillac I walked into Suburban Cadillac looking for a car and not knowing what to expect. From that point, I couldn't have been treated better. I was helped More

by Cady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lawler
Jun 21, 2017 -

Shaheen Cadillac responded

Cady, we are happy you had such a great experience with Jim at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

June 13, 2017

An Outstanding buying experience. An outstanding buying experience. The vehicle had every option and color desired. All in all, a great staff going the extra to satisfy customer. Th More

by George Noirot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lawler - sales
Jun 13, 2017 -

Shaheen Cadillac responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

June 08, 2017

service I had a engine light come on , they found the problem, replaced a part, set me up with a car to drive. I also had my car detailed while it was there More

by GF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hankey
Jun 13, 2017 -

Shaheen Cadillac responded

Thanks for the positive review. We are glad to hear your service experience with us was nothing short of excellent. We hope to serve you again in the future!

June 06, 2017

The greatest experience ever!! We will never go to another dealership, our friendship with Ed is very enjoyable. Also, Rod is a pleasure to work with. Thank you very much. More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Krause, Ed Meister, Rod Woodworth
Jun 08, 2017 -

Shaheen Cadillac responded

Thank you! We’re looking forward to working with you again in the future!

June 03, 2017

A very pleasant experience Most professional salesman I have ever worked with to lease or purchase a car. Every attempt was made to please us and secure a vehicle that meet our More

by alrolarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lawler
Jun 03, 2017 -

Shaheen Cadillac responded

Thanks for the feedback! We’re glad you had a great experience with Jim! Looking forward to your next visit!

May 29, 2017

Another great deal on two exceptional Cadillacs. Edward Mister continues to excell as a great salesman for me and my wife. He sold each of us a new XT5 and gave us exceptional deals. Thanks Ed More

by Roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Karl Hasenwinkle, Matt Krause, Ed Meister, Terri Valdes
May 30, 2017 -

Shaheen Cadillac responded

Thanks for the feedback! We’re glad you and your wife had a great experience purchasing your new Cadillac XT5s! Looking forward to your next visit!

May 23, 2017

Very satisfied Although I have limited contact with the service department, I can speak highly of my sales person, Randy Harrfil. He was very helpful , not only with More

by Mary Barker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Randy Hartfil
May 24, 2017 -

Shaheen Cadillac responded

Mary, thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

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