Shaheen Cadillac
Lansing, MI
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Gary & Sam Gary followed through from the initial point of contact to the end of the sale and even further. Both he and Sam made it a good experience and apprec Gary followed through from the initial point of contact to the end of the sale and even further. Both he and Sam made it a good experience and appreciated their help, attention, and customer service. More
Purchase a new car I gave this dealership 4 stars... I was very pleased with my salesman Larry. He was very knowledgeable and helpful in helping me to select the right c I gave this dealership 4 stars... I was very pleased with my salesman Larry. He was very knowledgeable and helpful in helping me to select the right car for me. This is the second Cadillac that I've purchased from this dealership...and will not hesitate to come back again in the future, because they seem to really care about satisfying their customers. More
Exceptional Customer Service They are wonderful! Very helpful and trustworthy. I had them go over a car to deliver to me 2 hours away and they were very thorough. The car arrived They are wonderful! Very helpful and trustworthy. I had them go over a car to deliver to me 2 hours away and they were very thorough. The car arrived spotless and better than they described. More
It was GREAT working w/Jim Lawler & Suburban Cadillac I walked into Suburban Cadillac looking for a car and not knowing what to expect. From that point, I couldn't have been treated better. I was helped I walked into Suburban Cadillac looking for a car and not knowing what to expect. From that point, I couldn't have been treated better. I was helped by Jim Lawler, who was the best person I've worked with purchasing a vehicle and will continue to buy other vehicles through him. He went above and beyond what he needed to do to make my experience one of the best I've ever had and I would highly recommend him and the dealership to anybody looking for that perfect car! I was give Top of the line customer service every step of the way and so grateful be able to work with such professionals. Tricia Spain More
An Outstanding buying experience. An outstanding buying experience. The vehicle had every option and color desired. All in all, a great staff going the extra to satisfy customer. Th An outstanding buying experience. The vehicle had every option and color desired. All in all, a great staff going the extra to satisfy customer. The best ever. More
service I had a engine light come on , they found the problem, replaced a part, set me up with a car to drive. I also had my car detailed while it was there I had a engine light come on , they found the problem, replaced a part, set me up with a car to drive. I also had my car detailed while it was there,GREAT JOB....GREAT SERVICE.......GREAT PEOPLE. More
The greatest experience ever!! We will never go to another dealership, our friendship with Ed is very enjoyable. Also, Rod is a pleasure to work with. Thank you very much. We will never go to another dealership, our friendship with Ed is very enjoyable. Also, Rod is a pleasure to work with. Thank you very much. More
A very pleasant experience Most professional salesman I have ever worked with to lease or purchase a car. Every attempt was made to please us and secure a vehicle that meet our Most professional salesman I have ever worked with to lease or purchase a car. Every attempt was made to please us and secure a vehicle that meet our needs and price range. We are extremely pleased with our new car and our experience. More
Another great deal on two exceptional Cadillacs. Edward Mister continues to excell as a great salesman for me and my wife. He sold each of us a new XT5 and gave us exceptional deals. Thanks Ed Edward Mister continues to excell as a great salesman for me and my wife. He sold each of us a new XT5 and gave us exceptional deals. Thanks Ed More
Very satisfied Although I have limited contact with the service department, I can speak highly of my sales person, Randy Harrfil. He was very helpful , not only with Although I have limited contact with the service department, I can speak highly of my sales person, Randy Harrfil. He was very helpful , not only with the car purchase, but also with fulfilling the legacy program. He couldn't have been more helpful in making sure that we understood the technology of the new vehicle in a way we could understand--so appreciated. More