Shaheen Cadillac
Lansing, MI
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Cadillac XT5 lease Randy made the purchase of my Cadillac XT5 very pleasant. He is honest and responds to questions . He made my experience with Suburban Cadillac very Randy made the purchase of my Cadillac XT5 very pleasant. He is honest and responds to questions . He made my experience with Suburban Cadillac very pleasant. If you are looking for a professional and honest salesman go straight to Randy More
Very pleasant salesman Randy made the purchase of my Ford Mustang very pleasant. His honesty, truthfulness and quick response to my questions made my experience with Suburba Randy made the purchase of my Ford Mustang very pleasant. His honesty, truthfulness and quick response to my questions made my experience with Suburban Cadillac very pleasant. If you are looking for a professional and honest salesman go straight to Randy More
Exemplary customer service and salesmanship! Larry put me at ease about my decision to lease and took the time to explain and help me set up many of the features for my new vehicle. He offered v Larry put me at ease about my decision to lease and took the time to explain and help me set up many of the features for my new vehicle. He offered very helpful advice and was professional in every way. More
Above and beyond exceptional customer service! I had found a vehicle I wanted to look at on the Suburban website but it was at another dealership. The pre-owned manager, Karl, went and picked up t I had found a vehicle I wanted to look at on the Suburban website but it was at another dealership. The pre-owned manager, Karl, went and picked up the vehicle from Troy and brought it back to Lansing for me to look at and test drive all within a day of me inquiring about it. Needless to say, I am now the proud owner of a new, but preowned, vehicle and the financing process through Sam could not have gone smoother. Thanks, guys! More
Ed knows and remembers We have purchased many vehicles from Ed Meister. He knows what we like and need. He is always very helpful and goes the extra mile to see to see tha We have purchased many vehicles from Ed Meister. He knows what we like and need. He is always very helpful and goes the extra mile to see to see that we are happy. All at the dealership are friendly and helpful. The place always seems clean and shiny. More
Great dealership, great people Very impressed with this dealership. Professional, but with a grand sense of humor that puts you at ease! Cathe, Rich, Nathan, Rich and Alex were pe Very impressed with this dealership. Professional, but with a grand sense of humor that puts you at ease! Cathe, Rich, Nathan, Rich and Alex were perfection! Thank you all and have already recommended you!!! More
First Car for a teen driver My wife and I purchased a high mileage used SUV for our teenage driver. Larry Broughton was a great help and made the transaction go very smoothly. My wife and I purchased a high mileage used SUV for our teenage driver. Larry Broughton was a great help and made the transaction go very smoothly. More
Awesome customer service I have had an annoying vibrating noise in the interior roof. With Brian Hankey’s determination to find it and get it fixed, the problem has now be re I have had an annoying vibrating noise in the interior roof. With Brian Hankey’s determination to find it and get it fixed, the problem has now be resolved. Whenever I have had any type of problem or service, I always ask for Brian and his continuously comes through for me. It is a valuable asset to the company. I highly recommend him to anyone who has a need to have any type of service done on their car. Thank you, Brian, again for you fantastic service. Not only owning a Cadillac is awesome, so is having Brian there to help in every way when needed. More
Customer Satisfaction My experience with this dealership was exceptional! I previously leased a 2014 Cadillac SRX and it was time to turn it in. All of the sales personne My experience with this dealership was exceptional! I previously leased a 2014 Cadillac SRX and it was time to turn it in. All of the sales personnel that I dealt with really came together as a team to expedite the leasing of my new 2018 XT5. Not only did they locate the vehicle I wanted, they did it in record time! Randy spent several hours showing me the vehicle and all of the colors it came in and Alex, Larry, Randy, Corey (and several other individuals) were true professionals as they went through my financing documents. Further, Larry spent over an hour with me after the transaction to show me all of the options on the vehicle and how to use them. You can't ask more from a dealership than that!! I would definitely recommend Suburban Cadillac of Lansing! More
Integrity goes a long way Purchased a 2017 Cadillac a few months back and Suburban Cadillac was superb in their customer service. I was recently looking for a second car and th Purchased a 2017 Cadillac a few months back and Suburban Cadillac was superb in their customer service. I was recently looking for a second car and they were my first choice. Once again they showed integrity, no-pressure, and great customer service. Was looking for a dependable commuter car and they came through. The car is exactly what I was looking for and they worked to meet my budget. More