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Shaheen Cadillac
Lansing, MI
257 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 257 reviews
April 20, 2018
It didn't take that long! The sales people were very informative, ... on the phone as well as in person, all of my questions were answered, in a timely manner. I was very comf The sales people were very informative, ... on the phone as well as in person, all of my questions were answered, in a timely manner. I was very comfortable, my surroundings were clean and neat... Very friendly atmosphere! More
by Missmissy
Employees Worked With
I forgot his name . . ., Larry Broughton, Cathie Cate
March 31, 2018
It was great from start to finish! :) We were warmly greeted by Terry as he listened to our neefs & wants! Then he took us around to find the perfect vehicle for our family, throughly goin We were warmly greeted by Terry as he listened to our neefs & wants! Then he took us around to find the perfect vehicle for our family, throughly going through the details of each one! Then Nate & Sam crunched the numbers finding a solution that best worked for us! When we went to sign papers we were celebrated with as Terry ensured we knew all the sweet gadgets on our new vehicle! More
by JERICA HAMILTON
Employees Worked With
Terry Walters
March 28, 2018
Great cars for all budgets--fantastic sales Purchased a used Toyota Camry there that looked better and was in better shape then several new cars that I drove at other dealerships. If I hadn't lo Purchased a used Toyota Camry there that looked better and was in better shape then several new cars that I drove at other dealerships. If I hadn't looked at the odometer I would have sworn it was brand new. Gary Kelly did a fantastic job--knowledgable and helpful but never pushy. Price was super fair and the trade-in value was better then anywhere else. He was able to very quickly take care of all the paperwork. I came in, drove two cars, made the deal and drove off with my car in record time. Quality cars, quality sales, quality financial work. Don't let the fact that it's a Cadillac dealership scare you off if you're on a budget either. They have fantastic cars in all price ranges. If your'e in the market for a car I would highly recommend that you stop in at Suburban and talk to Gary first. He will make it easy. More
by KirkG
Employees Worked With
Gary Kelly
March 20, 2018
Great experience Very prompt service on getting the info we needed to make a decision. Very knowledgeable about what he car we were buying and helped us learn differe Very prompt service on getting the info we needed to make a decision. Very knowledgeable about what he car we were buying and helped us learn different functions More
by ShawneB
Employees Worked With
Rich Naszradi was our sales person, Robert Belanger
March 07, 2018
Made it easy Working with Ed was great. Helped us compare 2 models. We drove both and are happy with our decision. He was very patient in showing us all the new Working with Ed was great. Helped us compare 2 models. We drove both and are happy with our decision. He was very patient in showing us all the new technology, and answering questions. Came out to set up garage door and answer more questions. Price was good and we are happy with the service. Very easy to work witih. More
by bart
Employees Worked With
Ed Meister
February 09, 2018
Body shop My car was brought into Cadillac of lansing in October 2017. They still have it as of this writing 2/9/18. Body shop manager was supposed to get back My car was brought into Cadillac of lansing in October 2017. They still have it as of this writing 2/9/18. Body shop manager was supposed to get back with me the same day we talked. That was two weeks ago. Several messages left for an update of what is going on. Called general manager, Nate, three days ago... Still no one returns my calls. Drove by couple times and my car is parked outside. They told me it would be inside since the convertible top leaks... EXTREMELY FRUSTRATED CUSTOMER. More
by Debi
Employees Worked With
Mike, Chris, nate
February 01, 2018
Excellent service Larry came to my office and delivered the car. He went over every detail of the car which made it easy to navigate. He was very personable and always Larry came to my office and delivered the car. He went over every detail of the car which made it easy to navigate. He was very personable and always had an answer to all my questions. Best one on one service I have ever had in buying a car. Cathie Cate was also very helpful in initiating the sale and made it happen. More
by robert Watkins
Employees Worked With
Larry Broughton, Cathie Cate
January 23, 2018
Excellent experience says it all ! After an extensive on line search, I found the Cadillac XTS I was looking for at Suburban Cadillac. Gary Kelley spent ample time with us. When we left After an extensive on line search, I found the Cadillac XTS I was looking for at Suburban Cadillac. Gary Kelley spent ample time with us. When we left we felt we had been treated with courtesy and respect. Unusual in todays world. Thank you. More
by WALTER RETTMAN
Employees Worked With
Gary Kelly
December 29, 2017
They found me a car that I wanted I live in Battle Creek, I bought my second car in a roll from Suburban because of the service, I was getting my car serviced in Cole Gilmore in Kalama I live in Battle Creek, I bought my second car in a roll from Suburban because of the service, I was getting my car serviced in Cole Gilmore in Kalamazoo but I will be using the service in Lansing because of the friendly way the service manager treated me. More
by november24
Employees Worked With
Cathie Cate, Ed Meister
December 27, 2017
Ed Meister make me feel like family The day I walk into suburban cadilla of Lansing I was welcome in the family know waiting around for a sale person to help me also a smiling face makin The day I walk into suburban cadilla of Lansing I was welcome in the family know waiting around for a sale person to help me also a smiling face making sure that I was comfortable and I want to thank you all and have a bless new year. More
by Rena1973
Employees Worked With
Ed Meister
