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Shaheen Cadillac

Lansing, MI

4.7
257 Reviews

650 AMERICAN RD

Lansing, MI

48911

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Showing 257 reviews

August 31, 2015

The most plesant ever at a dealership. Debbie Wilson, went out of her way to treat us with respect and to help us get the car we wanted, she deserves a raise. More

by Maryw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Wilson
August 26, 2015

Great service! I had a great experience with this dealership. Overall, everyone here is very honest and helpful. If you choose Suburban Cadillac, and I hope you do, More

by sydneyadams93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kelly
August 22, 2015

Best Car Buying Experience Ever! Started my afternoon of car shopping visiting several dealers. No one had the perfect trifecta of luxury product, warm and sincere salespeople and an More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory White, Shawn Kiley
August 18, 2015

Wonderful experience! Ok, an update to the review I wrote... after a horrible experience with Rod, I have been working with Duane, the service manager, and I have to tell y More

by hiswifetheirmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Soulliere, Gary Kelly, Matt Krause
August 18, 2015

Best experience I have had buying a car Gary Kelly couldn't have been more helpful. He was very knowledgeable about the car I purchased, and he took time to explain all the features. Gary More

by pjscott73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kelly
August 14, 2015

Ed Meister did an excellent job,and found me the right car. They did there job very well.Both named people knew what I wanted went to work found it,What more can I say a very pleasant experience. More

by Wiebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Meister, Shawn Kiley
August 11, 2015

nice people on a very busy day very professional, we came a long way and they realized that and stayed late to get the deal done when I knew they had previous plans, I appreciated t More

by walkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kelly
July 31, 2015

Suburban puts the fun back into buying a car I look at my new car and feel happy, thanks to the folks at Suburban. Buying a new car is often a tedious and painful experience. The management and More

by Mimi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Shawn Kiley, Debbie Wilson
July 29, 2015

Buying Experience Exceeded Expectations Saw ad on TV and had not considered them in our search for a new car. Went to dealership and were promptly greeted by Deb. Dealership and Deb were d More

by alrolarry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Belanger, Shawn Kiley, Debbie Wilson
Jul 30, 2015 -

Shaheen Cadillac responded

We're delighted to hear that we exceeded your expectations and that your first car buying experience with us was one to remember! Customer service & satisfaction is always a top priority here. Enjoy the new vehicle, and we look forward to working with you again in the future!

July 20, 2015

Nice dealer I came from South Korea and bought car from Gary. He was nicely explain about the car and very helpful to me. He picked me up to the shop because I d More

by jhim123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kelly
Jul 21, 2015 -

Shaheen Cadillac responded

Thank you for the wonderful feedback! We're so glad you had a positive dealership experience. Customer service is our number one priority, and we look forward to working with you again in the future!

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