Shaheen Cadillac

VERY PROFESSIONAL I purchased a used 1996 Corvette from Suburban from another state. The entire experience was handled very professionally from shipping the car to Mass I purchased a used 1996 Corvette from Suburban from another state. The entire experience was handled very professionally from shipping the car to Massachusetts and getting all the proper documents in my hands to register the car in my home state. Gary Kelly was amazing the way he handled everything. If I were a resident of Michigan and needed a new or used car Suburban Cadillac would be my first stop. Thanks Gary and a shout out to Cathie Cate internet sales.. More

My wife and I purchased a low-mileage Cadillac SRX in Octobe The used car lot is located between Suburban Cadillac and Suburban Hyundai.. As I began looking at late model SRX's, Chapman Long approached me and o The used car lot is located between Suburban Cadillac and Suburban Hyundai.. As I began looking at late model SRX's, Chapman Long approached me and offered to help us find a perfect car for my wife. He was attentive, knowledgeable, personable, and very hard-working on our behalf. We ultimate purchased and paid cash for an outstanding 2014 Cadillac SRX. Chapman was outstanding. Deb Wilson was professional and an excellent salesperson for after sale dealer services. We bought Diamon Fusion for our windshield and believe she presented it and priiced it fairly. Suburban is a quality dealership with well-trained sales and finance professionals. More

PROFESSIONAL EXCELLENCE!!! I recently purchased an automobile at Suburban Cadillac of Lansing from RANDY HARTFIL. I was very impressed with him as a professional. He treated m I recently purchased an automobile at Suburban Cadillac of Lansing from RANDY HARTFIL. I was very impressed with him as a professional. He treated me as person and not just a number. RANDY'S presentation and the information he shared about the cars made my choice very easy. It is a pleasure doing business in a welcoming environment and with a professional who makes you feel special!!! Wilma More

Deb Wilson -- great sales consultant Deb Wilson was extremely helpful and got my family into a vehicle with better terms than I ever expected. She was very committed to making sure that Deb Wilson was extremely helpful and got my family into a vehicle with better terms than I ever expected. She was very committed to making sure that we got the best deal possible. Thank you very much Deb. More

New 2015 Cadi purchase The dealership was very easy to work with. My salesman was courteous and helpful and was able to answer all of my questions. The finance part of the The dealership was very easy to work with. My salesman was courteous and helpful and was able to answer all of my questions. The finance part of the sale was also very easy and they provided me with lots of different options. Top notch service and with friendly staff who seem genuinely interested in making sure your purchasing experience is flawless. More

Excellence in car buying! This dealership is top notch in my book. They went over and above in our recent car purchase. Deb Wilson made all of the paperwork a breeze! She was This dealership is top notch in my book. They went over and above in our recent car purchase. Deb Wilson made all of the paperwork a breeze! She was working with a couple of guys from the Hyundai side when we got there. This was he best experance we could have hoped for. Jeremy, deb, and chapman were excellent and I can't give them enough thanks and praise for their dedication to customer service and making sure we were completely comfortable the entire time. These guys stayed late to ensure my wife and I didn't have to drive 2 1/2 hours back home empty handed. Thanks for everything you guys did to make our day as easy as possible! Deb went over and above when it was time for us to take delivery, the tank needed some gas and since the dealership was closed, Deb took money out of her purse and made sure we left with a full tank! Who else would do that? That just shows the caliber of people working at these dealerships, number 1 top notch employes. Like I said we are 2 1/2 hours away but we are customers for life now! More

Excellent customer service Absolutely enjoyed my experience with Suburban Cadillac. Cory White and Shawn Kiley made me feel like I was family. I trusted them and their guidanc Absolutely enjoyed my experience with Suburban Cadillac. Cory White and Shawn Kiley made me feel like I was family. I trusted them and their guidance. I am so pleased with my purchase and my new friendship! More

Labor day weekend in Lansing My front Bearing went out Friday night when I arrived in Lansing. Saturday I went to dealer and met Rod, explained I was from MN and needed help. He m My front Bearing went out Friday night when I arrived in Lansing. Saturday I went to dealer and met Rod, explained I was from MN and needed help. He made time to fix my car immediately. I thought I was stuck for the holiday weekend plus a few days more. Thanks to this team my car was fixed quickly and we had a great time in MI. Customer is No# 1 with this team. Thanks More

Excellent! We received excellent service from Gary Kelly. He could not have treated us any better had we been buying a $90K Escalade instead of the used '07 Hyu We received excellent service from Gary Kelly. He could not have treated us any better had we been buying a $90K Escalade instead of the used '07 Hyundai that we bought. He's a very pleasant man and went out of his way to address a couple of small issues with the car. The next time we're in the market for a used or new car, we will definitely remember Gary at Suburban Cadillac of Lansing! More