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Shaheen Cadillac

Lansing, MI

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257 Reviews

650 AMERICAN RD

Lansing, MI

48911

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Showing 257 reviews

June 21, 2016

Great dealership Terry T.C. Walters was awesome to work with. Great attitude and provided a good truck buying experience. I would recommend Suburban Cadillac for sales More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Walters
Jun 22, 2016 -

Shaheen Cadillac responded

Jeff, we are so happy we were able to make your car buying experience with Terry a pleasurable one. Congratulations on the new Cadillac and we hope to serve you again in the future.

June 13, 2016

Great Job! Jim Lawler did an amazing job with helping my husband and buy our car. Him and Sam worked very hard to get this deal done and we are both very happy. More

by missmurph81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lawler
Jun 13, 2016 -

Shaheen Cadillac responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with Jim and Sam at our Cadillac dealership. We look forward to serving you again in the future.

May 31, 2016

Excellent car purchase experience with Blake Anderson On the way home for the nice long Memorial Weekend I unfortunately had a misfortune of having my BMW break its S-belt losing alternator, steering and More

by Spartandrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bake Anderson
May 31, 2016 -

Shaheen Cadillac responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with Blake! Congratulations, and enjoy your 2013 Cadillac SRX! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

May 30, 2016

purchasing new XT5 The staff at Suburban Cadillac was great, Larry did everything he could to help me through the process of buying a new car.This is my second car from More

by Nancy OBrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Broughton
May 31, 2016 -

Shaheen Cadillac responded

Nancy, thank you for your feedback and continued business! It is nice to hear that Larry has provided you with great customer service and we hope that continues next time you stop in!

May 18, 2016

Purchased a Used Jeep Grand Cherokee Was in the market for a used SUV and Suburban Collection had a used 2014 Jeep Grand Cherokee in excellent condition. I was also able to test drive a More

by Joe Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Hasenwinkle, Gary Kelly
May 18, 2016 -

Shaheen Cadillac responded

Joe, thanks for the feedback and congrats on your 2014 Jeep Grand Cherokee! We are happy to hear that our team could make your experience so enjoyable and could make you a satisfied customer! Enjoy your new Jeep and we hope to work with you again in the future!

May 10, 2016

Purchased a Used Vehicle; Good Customer Service We were shopping for a specific model of used minivan and Suburban Cadillac happened to have one on their lot. Gary was friendly, knowledgeable and e More

by vehiclehunter8374
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Kelly
May 12, 2016 -

Shaheen Cadillac responded

We always appreciate positive feedback and we are happy to hear Gary met all of your car shopping needs when you purchased your minivan. We look forward to servicing your vehicle and helping you out with the next one!

May 05, 2016

Purchase of 2016 Cadillac CTS The whole transaction was very pleasant. Nate Krueger and Ed Meister made an effort to find the exact car which I wanted. Ed was patient with me and More

by Ward C Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Krueger, Ed Meister
May 06, 2016 -

Shaheen Cadillac responded

Thank you for the feedback! We are happy to hear that Nate and Ed did all they could to find you the exact vehicle you wanted! Customer service is so important to us and it's great you were provided that. Enjoy your new 2016 Cadillac CTS and we look forward to working with you again!

May 02, 2016

Used Car Purchase Terry Walters was very helpful in purchasing our used Ford Fusion. Although we weren't purchasing a new Cadillac, Terry still treated us with the wond More

by Ford Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Walters
May 04, 2016 -

Shaheen Cadillac responded

Thank you for the feedback! Customer service is our top priority and we are so glad that Terry provided you with that! We hope to work with you again in the future and enjoy your Ford Fusion!

May 01, 2016

SRX Purchase This dealership was outstanding to work with. Terry Walters took me step by step through the Cadillac lineup until we found a comfortable fit for me. More

by Douglas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Krueger, Terry Walters
May 04, 2016 -

Shaheen Cadillac responded

Douglas, thank you for the feedback! We are so happy to hear that Terry and Nate could provide you with such great customer service and made sure you were satisfied with your purchase! We hope you are enjoying your new SRX and we look forward to working with you again in the future!

April 12, 2016

Gary Kelly was AMAZING Gary made the entire experience wonderful. He was helpful, well-informed and supportive every step of the way. He answered all my questions, and defin More

by JodiSpicer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Cate, Robert Belanger, Gary Kelly
Apr 13, 2016 -

Shaheen Cadillac responded

Jodi, thank you for your feedback! Customer service is our top priority and we are so happy that Gary went above and beyond to make sure you were a satisfied customer. We hope you are enjoying your new vehicle and we look forward to working with you again!

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