Back

Shaheen Cadillac

Lansing, MI

not yet
rated
257 Reviews

650 AMERICAN RD

Lansing, MI

48911

Directions

By Type

Showing 257 reviews

November 27, 2016

Suburban Cadillac/Lansing This is my first Cadillac. Suburban and Randy Hartfil were a pleasure to deal with and went the extra mile to ensure I was satisfied. I would recomm More

by myreview
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Hartfil, Karl Hasenwinkle
Nov 29, 2016 -

Shaheen Cadillac responded

Thank you for your feedback! It's great that we went the extra mile to make sure you were a satisfied customer! Enjoy your vehicle!

November 26, 2016

satisfaction Jim Lawler did an excellent job of providing a number of options in my search for for a new vehicle. As it turned out I opted for a slightly used 20 More

by anothermysterie2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, your On Line representative
Nov 29, 2016 -

Shaheen Cadillac responded

Thanks for the great feedback! Customer service and satisfaction are always a top priority, and we're glad to hear that you had a positive experience with us! Congratulations, and enjoy your 2014 XTS! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

November 21, 2016

Suburban Cadillac/Lansing This is my fourth leased vehicle from Suburban Cadillac in Lansing. I highly recommend the dealership for both the sales and service departments. Ra More

by DZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate, sales manager, Randy Hartfil, Rod Woodworth
Nov 22, 2016 -

Shaheen Cadillac responded

Thank you for your feedback and continued business! We are so happy to hear that your experiences with Randy have been nothing but great. We strive to have the best customer service and we are pleased with the fact that he has provided that to you. We hope you continue to love your new vehicle and we can't wait to work with you again!

November 12, 2016

professional and friendly Chappman was very easy to work with, friendly and a pro all the way. He helped my wife and I with our first purchase from Suburban Hyundai/Cadillac. More

by Mabuhay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chappman Long
Nov 14, 2016 -

Shaheen Cadillac responded

We always appreciate positive feedback and we are happy to hear Chappman met all of your car shopping needs when you and your wife purchased your new vehicle. We look forward to servicing your vehicle and helping you out with the next one!

November 04, 2016

It was a pleasant visit. Mr. Larry has been the best salesman I have every had. His personality was pleasant and he didn't pressure you into a sale. Excellency More

by rich1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Broughton
Nov 08, 2016 -

Shaheen Cadillac responded

Thanks for the feedback and enjoy your new vehicle!

November 03, 2016

October 2016 Larry was an outstanding person to work with. He was organized, knowledgeable, friendly and patient. I would certainly return to him for a future car More

by Workcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Broughton
Nov 04, 2016 -

Shaheen Cadillac responded

Thanks for the feedback and we look forward to working with you again next time you stop in!

November 02, 2016

Professional and recommended This is my second Cadillac - first purchased at Suburban Cadillac. The facility presented clean, orderly, professional and polite. Staff was respectfu More

by brewers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lawler
Nov 03, 2016 -

Shaheen Cadillac responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Jim met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

November 01, 2016

AWESOME! PERSONABLE! PERFECTION! This is our 3rd Cadillac -- the 2nd bought at Suburban Cadillac from Cory White! (The first one was purchased in PA before we moved to MI.) I wouldn' More

by Diamon4000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in Finance -- awesome guy!, Cory White
Nov 03, 2016 -

Shaheen Cadillac responded

Thank you for your feedback and continued business! We are so happy to hear that you have had a positive experience with Cory and we hope that continues in the future! Enjoy your new Cadillac and we look forward to working with you again!

November 01, 2016

Over & Above! T C Walters, Sales; Karl,General Manager & Rod in Service & Sam in Finance are top notch...They each made the experience a pleasure. I've also had w More

by Cynthia Sanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Hasenwinkle, Terry Walters, Rod Woodworth, Mike Nahirnyj
Nov 03, 2016 -

Shaheen Cadillac responded

Cynthia, thanks for the feedback! It's great you have had positive experiences with all of our departments and we can't wait to work with you again!

October 30, 2016

First Class Professionals This is the second vehicle we have purchased at Suburban Cadillac of Lansing. Both times, our sales consultant was James Lawler who provided unbeliev More

by Vsaso25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Lawler
Nov 01, 2016 -

Shaheen Cadillac responded

Thank you for your feedback and continued business! We are so happy to hear that your experiences with James have been nothing but great. We strive to have the best customer service and we are pleased with the fact that he has provided that to you. We hope you love your new vehicle and we can't wait to work with you again!

...
11
...