Shaheen Cadillac

Trustworthy dealership I just leased my 2nd vehicle from Cory White at Suburban Cadillac of Lansing. No nonsense, no upselling. He'll take care of you. He got me into an I just leased my 2nd vehicle from Cory White at Suburban Cadillac of Lansing. No nonsense, no upselling. He'll take care of you. He got me into an XT5 for less than the other two dealerships that quoted the vehicle. More

Dependable Ed Meister has been my salesman 1972. He sold me all my cars except one new car. I know he is looking out for me and I can depend on him to not stee Ed Meister has been my salesman 1972. He sold me all my cars except one new car. I know he is looking out for me and I can depend on him to not steer me wrong. I trust him to give me a good deal. Glad he's selling Cadillacs. Matt in Service is always helpful and takes the time to explain any questions I may have about my vehicles. More

Ed Meister always takes good care of us and our vehicles We have dealt with Ed for many years - through his sickness and ours - he remains not only a very good salesman, but also a man of integrity. We have dealt with Ed for many years - through his sickness and ours - he remains not only a very good salesman, but also a man of integrity. More

Great My wife and I were very satisfied with our car buying expierience with suburban cadillac, your sales Expert Randy hartfil went way out of his way t My wife and I were very satisfied with our car buying expierience with suburban cadillac, your sales Expert Randy hartfil went way out of his way to make sure we were satisfied and spent a great deal Of time explaining all of settings we should know about in operating our new car, and also that we Should feel comfortable, in contacting him in the future, that he would follow up on any problems We might find in operating settings, it's nice, being both elderly, that someone would take the extra Time to help us. Also the time Sam in financial spent giving us all his. Efforts, all in all we were greatly Satisfied, and will recommend suburban,in the future, Jim and janet seybert More

Easy to Work With I had the pleasure of purchasing a preowned certified Cadillac from Terry Walters. He was professional from start to finish, no high pressure tactics I had the pleasure of purchasing a preowned certified Cadillac from Terry Walters. He was professional from start to finish, no high pressure tactics. I loved his straightforward answers and willingness to take immediate action once I decided I wanted to purchase the vehicle. Top notch delivery process---including introducing us to the service department and giving us a tour. Terry was very patient and knows the vehicles inside and out. Go see Terry! More

Excellent Customer Service This is the second car I have bought here from Suburban Caddilac/Randy Hartfil. Randy is caring and thorough. He responds quickly and makes sure you h This is the second car I have bought here from Suburban Caddilac/Randy Hartfil. Randy is caring and thorough. He responds quickly and makes sure you have a positive experience. I will be back next time. More

Perfect service Randy, who served me was a nice person. He provided me with perfect service. The reason why I decided get a new car from Suburban Cadillac Lansing is Randy, who served me was a nice person. He provided me with perfect service. The reason why I decided get a new car from Suburban Cadillac Lansing is him. Thank you Randy, Hartfil! More

Everyone I interacted with was great. I was looking for a used luxury car in decent shape, and there were not many around. This was the first time ever buying a used car, and I have a lot I was looking for a used luxury car in decent shape, and there were not many around. This was the first time ever buying a used car, and I have a lot of choices in the price point. Someone set up the visit for me to see the car, and by luck of the draw, Cory White helped through the process. Cory White was extremely patient through my questions, listened well, and transparent, while working with me on my closing requirements. Will come back again to him when time for another upgrade. More

This dealership does what it takes. I drove four hours each way to see a car they had advertised online.....a real risk. But when we got there, it had been faithfully represented online I drove four hours each way to see a car they had advertised online.....a real risk. But when we got there, it had been faithfully represented online...thank goodness! Up until that point, I dealt with Linda via web. Once we got there, Randy took control of the transaction. He answered all of our questions, was polite, and poised. Supervisor Karl was equally as fabulous and made sure we were at ease with each step of the way. That was it....we were buying this used car...which was beautifully detailed inside and out by a man named George I believe. When it came time to wrap the financial end, Robert had us in and out with zero issues. Got the car home and had some paperwork issues, my fault NOT theirs, and Karl stepped in to rectify things for me remotely....even though he didn't have to! What a great team....highly recommended!!! More