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Shaffer Ford Inc.

Cumberland, MD

4.6
23 Reviews

10335 Mt Savage Rd NW

Cumberland, MD

21550

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Showing 23 reviews

October 17, 2022

My experience was very pleasant working with the Timbrook crew. Love the new Bronco. Joe was great at keeping me up to date on my order. More

by bcrosco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Andrea
December 02, 2021

I had a very good experience with Timbrook. Joe did an excellent job with everything. Andrea did a great job with the paperwork, everything went smoothly! More

by beverlysechler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sheffield and Andrea Shaffer
November 15, 2021

I have never dealt with Timbrook before. The experience went very well. Staff was very pleasant and helpful. Very, very pleased with the service and the deal I got! More

by gjchandler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey, Andrea and Alaina
September 19, 2021

Even though a mistake was made on the repair of my breaks, they ended up making it right. All is well now. More

by Woody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim?
May 12, 2021

I have been dealing with the folks at (now Timbrook - formally Shaffer) for 35+ years. This one great bunch of folks. Always friendly and courteous. When issues have arisen, they have rectified any More

by haschrier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, George and the new service writer (I forget his name - my fault not his)
April 11, 2021

We were thrilled when Joe called us to let us know about the Ranger. Been looking since 2020. Perfect. Price right. Love the truck. Joe is a wonderful salesman. Has taken care of us for years. More

by karenevans1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shefield
September 21, 2020

Timbrook Ford in Oakland Md. was awesome! Thanks to Micky, Rachel, and Swanson, they bent over backwards to help us make this purchase. We appreciate everything they did, and would recommend them to an More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky, Rachel, Swanson
August 30, 2020

Thanks Micky and Rachel for making this purchase a smooth and easy one! I appreciate both of you! We will be back in the future! More

by Trisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky and Rachel
August 28, 2020

This place is phenominal - Friendly, efficient, very competent staff and management. I'd recommend anyone thinking of buying a new or used car to check out Timbrook Ford in Oakland, MD, first! More

by Les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Chapman and Swanson mainly
June 16, 2020

Very friendly; very knowledgeable; easy to work with regarding all aspects of the vehicle itself; and, business department's Rachel was very knowledgeable as well as helpful. More

by john.dowd
Recommend Dealer
Yes
Employees Worked With
Jeff Dillsworth; Rachel unkown