Sewickley BMW

I recently called the store as I was interested in purchasing an Audi R8. Since they had one on the floor, I called to book an appointment so I could see the vehicle and test drive it. I was put throu purchasing an Audi R8. Since they had one on the floor, I called to book an appointment so I could see the vehicle and test drive it. I was put through their sales person, Mike Nista. The moment he realized that I was a woman enquiring about an R8, he immediately dismissed me as a serious customer. He proceeded to speak with me in extremely condescending note, asking me 'if I had ever actually seen the vehicle in person' or 'had done any research online before calling the dealership'. In fact he asked me at least three times if I was sure the vehicle I was interested in is 'THE R8' and then declared 'Miss, people don't check out R8's.. either they know they are going to buy it or not'. I was pretty irritated by then and asked him his last name so I could speak with his supervisor. He actually hung up on me! A sad mistake on his part, for I did end up buying the car from another dealer-ship. All he had to do was be professional in his dealing with me, but he obviously had pre-conceived notions about women buying high end vehicles themselves. It is unfortunate that in this age and day, car salespersons dismiss potential customers based on their sex/ accent or who knows what. I will never work with this dealership for they hire people who are not good at their jobs More

Chris is about the best car sales person that I have ever worked with in purchasing a new BMW. Although I have always received a great deal on the car I purchased, it was the respectful and informative treat worked with in purchasing a new BMW. Although I have always received a great deal on the car I purchased, it was the respectful and informative treatment that I received from Chris that made the experience a positive one. More

I came to Sewickly Car Store not exactly sure what I wanted, only that I needed a new car and was leaning towards a Prem. I was lucky enough to get Christopher Armstrong as my sales rep and he was not o wanted, only that I needed a new car and was leaning towards a Prem. I was lucky enough to get Christopher Armstrong as my sales rep and he was not only helpful, he was incredibly knowledgeable, patient and professional. In the end, he guided me towards the Prestige, which I love and agree with him that it is a car that is much more suited for me. I would recommend Christopher to anyone looking to buy a car. It was honestly, the most positive car buying experience I've ever had! More

I have purchased several cars from Sewickley Car Store and each purchase experience has been outstanding. Scott Ryan is a very professional and knowledgeable sales consultant. His primary goal is to en and each purchase experience has been outstanding. Scott Ryan is a very professional and knowledgeable sales consultant. His primary goal is to ensure your buying experience is a pleasurable and satisfying one. The entire team at SCS is like family that will listen and understand your needs (purchase/maintenance) and will not lead you in the wrong direction just for a sale. More

I have purchased two BMW's from the Sewickley Car Store and I have never had a good experience. They treat customers like crap because they know they are the only BMW dealer on this side of Pittsburgh. T and I have never had a good experience. They treat customers like crap because they know they are the only BMW dealer on this side of Pittsburgh. The service department is the WORST ever. They are totally dishonest and almost always after service, a second trip is required because they haven't done something right. More

Dealerships are a dime a dozen, but to find a dealership that really cares about it's customers is merely impossible! I had the the pleasure of meeting Scott Ryan at Sewickley Car Store while I was looking that really cares about it's customers is merely impossible! I had the the pleasure of meeting Scott Ryan at Sewickley Car Store while I was looking to purchase a used M3. He answered all my questions with patience (there were alot), and I was treated with utmost kindness and honesty one could only hope for. The thing I loved the most was that I NEVER felt pressured during the whole buying process! Scott is by far one of the most knowledgeable salesman I have ever dealt with. I even noticed that Scott was helping 2 other people while at the same time he was helping me. It was amazing how well he could balance his time between the 3 of us. One can tell after talking with him that he bleeds Sewickely Car Store. If you are looking to buy a used/new car, you must contact Scott Ryan. I promise you, it will be the best car buying experience you will ever have. I will continue to spread the word about your great dealership. More

I stopped in unannounced due to being in the area on business. I had a few problems with my Cayenne. I had no expectations of them looking at my vehicle at that time - just wanted to make an appointment business. I had a few problems with my Cayenne. I had no expectations of them looking at my vehicle at that time - just wanted to make an appointment. Duane knows I live about 50 miles away and said if I could leave it for a few hours while I went to my business appointment, they would take care of it. They gave me a loner and when I got back the vehicle was done. I've always felt that anybody can sell the first one (car, boat, lawn mower, etc.), all it takes is price. Service is what keeps somebody coming back. The people at the Sewickley Car Store always go the extra mile to make customers happy. More

We had a wonderful experience at the Sewickley Car Store!! Scott was very friendly and knowledgeable. He let us take the car by ourselves to test drive- no pressure at all. This was our first lux Store!! Scott was very friendly and knowledgeable. He let us take the car by ourselves to test drive- no pressure at all. This was our first luxury car purchase and at that it was used. Scott treated us wonderfully - we truly had a great experience! The best part about it is that my husband initially told me we couldn't get the car then surprised me with an "early" Christmas present!! He told me we were going to lunch but when he brought me to the dealership, my used car was sitting in the showroom literally buffed into a 2012 with a huge red bow on it!!! Scott did a really nice job going along with and planning the surprise!!! And they even took out a dent that was on the passenger door and it is flawless!!! If you are in the market for a new car definitely go see Scott!! More

The sales department here is amsolutely phenomenal and an absolute pleasure to deal with. The service department? Well that another story. To put it quickly Becca was very nice and helpful. However the manag absolute pleasure to deal with. The service department? Well that another story. To put it quickly Becca was very nice and helpful. However the manager, Paul, seemed to be arrogant, rude, thick headed after attempting to logically and rationally explain my (honestly simple) probelm. I don't pay $60k+ for a car to be talked down too and ignored. Listen to the other comments on here about the service dept. As soon as there's a problem, they become VERY difficult to deal with. Will no longer be doing my services at the sewickley car store and still on the fence if they will get my return business for my next car. More

The BEST in Pittsburgh, hands down - for sales and service. We just purchased our 3rd BMW from Scott Ryan at Sewickley. Purchasing a car through him is the epitome of what a sales experience should service. We just purchased our 3rd BMW from Scott Ryan at Sewickley. Purchasing a car through him is the epitome of what a sales experience should be. He is knowledgeable, friendly, honest, straightforward, and just makes the overall experience a true joy. Pricing is incredibly competitive and Scott's interest clearly lies in our full satisfaction. We have shopped and worked closely with all of the other BMW dealers in the city (S Hills, Oakland, Monroeville, etc.) and there is just no comparison to the experience at Sewickley. Where other stores uphold the "car salesman" reputation, Sewickley is the farthest departure from that. There is no pressure, pricing is right, all options are clearly presented, and the folks are all incredibly knowledgeable and passionate about the cars and the customers, NOT just in making the sale. Truly can't say enough good things - ask for Scott! As for Sewickley's service department - we trust them exclusively as we had a Dinan horsepower upgrade performed on one of our cars and the other stores in the area don't even know what Dinan is. Heck, we won't even have tires put on anywhere else. The techs at Sewickley are superb - the service managers are happy to take the time to talk through questions or options and are honest and reliable. They will even pick your car up from the airport while you're away, service it, wash it, and return it. You just can't beat that. They just make me feel that my performance automobiles are in the best hands possible, as opposed to other places where we get the run around, inconsistent answers or even lies (Monroeville told us we needed to run better than 93 octane to get a check engine light to turn off... absurd... Sewickley diagnosed and replaced a failed part under warranty.) My only critique here would be that scheduling can be a bit tricky because they are obviously very busy - so you have to call a ways in advance, especially if you need a loaner. But for what it's worth, if you do need to wait to pick up the car same day, their lobby and waiting area are very nice, and, it's a very short walk (or they will drive you) up into the main street in Sewickley where you can eat and shop. Incidentally all of the folks at Sewickley are passionate about cars, which is important to me. Several of their salesmen take personal cars to the track... some of the staff are enthusiasts with vintage cars. Heck where else in the city can you sit in a $300,000 Porsche or X5-M? There's nowhere else in the city we'll go for anything BMW. I just wish they had a closer location out to the east. More